Food Service Operations Director

Aramark is a leading global provider of food services, facilities management, and uniform services, operating in numerous countries and serving millions of clients daily. The company is well-known for its commitment to creating meaningful impacts across communities, employees, partners, and the environment. Aramark places a strong emphasis on equity, inclusion, and nondiscrimination in its hiring and operational practices, ensuring that every employee is treated fairly regardless of race, color, religion, nationality, age, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or any other protected characteristic. With a presence in 15 countries and a diverse portfolio of services, Aramark is dedicated to helping individuals reach their full potential whether by seeking new experiences, fostering inclusivity, or providing a desirable workplace atmosphere.

The role of Food Service Operations Director at Aramark is pivotal to the company’s mission of delivering outstanding dining experiences that meet customer tastes and requirements. This leadership position involves oversight and management of dining facilities where customers order cooked meals from a curated menu. The Food Service Operations Director will be responsible for crafting and implementing dining solutions that align with clients’ principles and aspirations, including a focus on sustainability.

In this role, you will lead and mentor diverse teams through hiring, evaluation, coaching, and performance management to enhance productivity and employee engagement. You will ensure that food service operations adhere to Aramark’s Executional Strategy and Operational Excellence principles. Managing safety and sanitation standards is paramount, ensuring all aspects of the food preparation, storage, and service comply with regulatory requirements and company policies. Financial stewardship is a core component, as you will oversee budgets, control costs related to food, beverage, and labor, and monitor P&L statements to meet financial targets.

Furthermore, this position requires fostering strong client relationships by understanding client needs, sharing operational updates, and collaborating on strategies to boost sales and retention. The Food Service Operations Director will also be involved in frontline dining operations, inventory management, production coordination, and introducing innovations that improve service delivery. You will support cross-departmental cooperation to create a unified food service experience that exceeds customer expectations.

This role requires a minimum of four years’ experience in the food service industry, including one to three years in a management capacity. A bachelor’s degree or equivalent expertise is required alongside exceptional communication skills and the ability to nurture client and customer relationships. Physical stamina is necessary as the role may require standing for extended periods and handling materials up to 50 pounds occasionally. Aramark supports workforce development through training programs and career advancement opportunities, fostering a supportive and inclusive workplace environment where employees can thrive and advance.

If you are passionate about food service leadership and are committed to operational excellence, sustainability, and customer satisfaction, the Food Service Operations Director role at Aramark offers a challenging and rewarding career path in a globally recognized company.