Carson Tahoe

FOOD SERVICE MEAL CONCIERGE

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

No State Income Tax
Medical
Dental
Vision
Paid Time Off
401k
Tuition Reimbursement
Referral bonuses
Onsite education
Base wage increases
Calm app subscription

Job Description

Carson Tahoe Health (CTH) is a not-for-profit healthcare system located in North Carson City, Nevada, known for its commitment to providing high-quality medical care and outstanding patient services. With 240 licensed acute care beds and full accreditation by the Center for Improvement in Healthcare Quality (CIHQ), CTH has established itself as a leader in healthcare in the region. The facility is famed for its stunning setting nestled among the Sierra Nevada foothills, offering patients and staff breathtaking views and a serene environment conducive to healing and wellness. Its close proximity to world-renowned Lake Tahoe and the vibrant city of Reno... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of one-year food service experience
  • Ability to operate computerized meal service systems
  • Knowledge of patient dietary needs and food aversions
  • Strong communication and interpersonal skills
  • Ability to follow patient identification protocols
  • Ability to work varied shifts and per diem schedule

Job Qualifications

  • High school diploma or equivalent
  • Minimum of one-year food service experience
  • Experience in a healthcare environment preferred
  • Familiar with modified diets and kitchen sanitation/safety standards preferred
  • ServSafe Certified preferred
  • Computer literate preferred

Job Duties

  • Utilizing computerized systems for 'Room Service', assists patient in menu selection and accurate meal choice according to patient diet
  • Inquiries and records food aversions when completing menus with the patient
  • Archives information in the on-line system
  • Checks meal trays for accuracy and sets up with/for patient
  • Collaborates with others for an efficient flow of service on the meal line
  • Provides meal tray delivery in a timely manner
  • Verifies delivery of food tray to patients ensuring that all patients are provided a meal or accounted for meal refusal
  • Follows patient identification protocol when collecting information, entering menus, and delivering food
  • Supports patient satisfaction and the improved 'Patient Experience'
  • Is active in performance improvement activities related to customer service
  • Displays a patient comes first attitude
  • Seeks patient input
  • Empathizes with patients and proactively seeks resolution to their concerns
  • Communicates patient information to dietitians, nursing, and/or kitchen production staff when a patient need is perceived
  • Accomplishes routine and priority tasks
  • Anticipates projects and seeks out other department members for direction to assure project runs smoothly
  • Performs other related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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