Food Service Manager - Widener University

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of customers every day across 15 countries. With a strong commitment to service and a clear mission to create great experiences for their partners, communities, and employees, Aramark fosters a dynamic work environment where professional growth and development are highly valued. The company emphasizes equality, diversity, and inclusion, ensuring that every employee is treated fairly and respectfully without discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, or protected veteran status. Aramark's purpose-driven approach empowers its workforce through continuous learning and opportunities for career advancement, creating a workplace that not only delivers exceptional customer service but also supports the personal and professional aspirations of its employees.

The role of Food Service Manager at Aramark is a key leadership position responsible for overseeing dining operations where customers order prepared foods from a menu. This management role involves developing and implementing dining solutions that meet diverse customer needs and tastes while ensuring operational excellence through effective leadership, client relationships, financial performance management, and compliance with safety and sanitation standards. The Food Service Manager will lead front-of-house dining operations, including cafeterias and residential dining facilities, in collaboration with the Food Service Director. Key responsibilities include engaging and developing team members through Aramark's coaching model to maximize their potential, motivating and recognizing employees, and ensuring that both individual and team performance aligns with organizational objectives and client expectations.

This position also demands active client relationship management by identifying client needs and communicating operational progress clearly. The Food Service Manager is tasked with maintaining and analyzing profit and loss statements, delivering financial targets for both clients and Aramark, and utilizing company processes and systems to improve margin performance through data-driven decisions. They will bring value by managing costs effectively, optimizing labor and food production initiatives, and supervising teams to maintain quality and control throughout dining operations. Moreover, strict compliance with health and safety regulations as well as company policies is a critical focus to ensure a safe and healthy environment for employees, clients, and customers alike.

In this role, adaptability and commitment are essential as job duties may evolve to meet business needs. The ideal candidate must be capable of standing for extended periods and performing occasional heavy lifting. The Food Service Manager position is suitable for individuals with at least one year of management experience and a strong foundation in customer service, financial oversight, and team development. With this role, Aramark offers a rewarding career path where one’s leadership impacts both the operational success of dining services and the satisfaction of the clients served. Joining Aramark means joining an organization dedicated to mutual success, sustainability, and inclusivity, where employees can grow, contribute, and thrive.