Food Service Manager - Retail - Temple University

Aramark is a global leader in food and facilities management services, proudly serving millions of guests every day across 15 countries. Known for its commitment to service excellence, Aramark operates in diverse sectors such as education, healthcare, business, and sports and entertainment. The company's mission is deeply rooted in service and united by a profound purpose to make a positive impact on its employees, partners, communities, and the planet. Aramark values equal employment opportunities and embraces diversity, ensuring a workplace free from discrimination based on race, color, religion, national origin, age, gender, disability, sexual orientation, and other protected statuses.

This management role at Aramark is pivotal in the development and execution of dining solutions tailored to meet the diverse needs and tastes of customers. The position involves overseeing and managing dining operations where customers order prepared food from a menu, typically in retail food locations such as cafeterias, food courts, or quick service environments. The manager will be responsible for leading dining operations that include menu planning, food preparation, quality control, inventory management, and ensuring compliance with safety and sanitation standards.

A key aspect of this role is people management, where the manager leverages Aramark's coaching model to engage and develop team members to their fullest potential. This includes supervising and mentoring employees, handling hiring, discipline, performance reviews, and pay increases. The role demands strong leadership to ensure that individual and team performances meet both company objectives and client expectations. Financial acumen is also crucial, as the manager is tasked with maintaining profit and loss statements, controlling costs, delivering financial targets, and adopting company processes and systems to improve margins.

The manager is also expected to build and maintain effective client and customer relationships to support mutually beneficial business outcomes. Coordination with other internal departments and vendors is necessary to ensure smooth operations and a unified retail experience for customers. The role requires maintaining a safe and healthy environment for clients, customers, and employees, complying with operational excellence standards, and managing the front-of-house dining operations efficiently.

Working at Aramark means embracing a dynamic work environment where developing new skills and adapting to changing job duties is part of the job culture. The company encourages employees to do what it takes to positively impact customers and itself. This position not only offers an opportunity to contribute to a globally respected organization but also to grow professionally by honing skills in leadership, operations management, customer service, and financial oversight. Candidates for this role should expect a challenging yet rewarding career path with ongoing support in their professional development, aligned with Aramark's mission to empower employees and foster growth.