Job Overview
Job Description
Aramark is a global leader in food services, facilities management, and uniforms, proudly serving millions of guests daily across 15 countries. The company is deeply committed to delivering exceptional service rooted in strong values and a unified purpose to positively impact their clients, employees, communities, and the planet. With a focus on inclusivity and equal opportunity employment, Aramark fosters a supportive work environment where diversity and talent thrive. Employees are encouraged to grow their professional skills, pursue new challenges, and find a true sense of belonging within the company. Aramark's mission champions service excellence and sustainable practices, working tirelessly to meet the evolving needs of their customers across a wide range of industries including education, healthcare, sports, and business sectors.
The Food Service Manager role at Aramark is a critical management position with responsibility for overseeing and coordinating dining operations where customers order prepared meals from a menu. This position plays an essential role in the successful delivery of quality food services by developing and implementing tailored dining solutions that align with customer preferences and expectations. The Food Service Manager leads the front of the house operations of dining venues such as cafeterias and residential dining facilities, working collaboratively with the Food Service Director to ensure seamless service.
In this role, the manager will use Aramark's coaching model to engage, motivate, and develop team members, recognizing their achievements and ensuring the team meets both performance and client satisfaction objectives. The role requires maintaining high standards of safety and sanitation in food preparation and service, while ensuring compliance with all applicable policies and regulations related to health, wage, and labor laws.
Financial management is another key responsibility, including maintaining profit and loss statements, meeting company and client financial goals, and analyzing data such as inventory and order trends to optimize margins. The Food Service Manager will implement operational excellence fundamentals by ensuring food and labor initiatives are met, supervising the team to maintain quality and control standards, and fostering efficiency through cost controls and profit management.
This role demands strong interpersonal skills for building and maintaining client and customer relationships that enable mutually beneficial business outcomes. Effective communication and collaboration with other departments are crucial to creating a unified dining experience for all patrons. Physical requirements include the ability to occasionally lift, carry, push, and pull up to 50 pounds and stand for extended periods.
Aramark values flexibility and adaptability, understanding that responsibilities might evolve to meet business needs or client demands. Joining Aramark as a Food Service Manager means contributing to a company that values development, innovation, and making a positive impact on employees and customers alike. The company offers an enriching and dynamic work environment that encourages career growth and the pursuit of excellence in food service management.
The Food Service Manager role at Aramark is a critical management position with responsibility for overseeing and coordinating dining operations where customers order prepared meals from a menu. This position plays an essential role in the successful delivery of quality food services by developing and implementing tailored dining solutions that align with customer preferences and expectations. The Food Service Manager leads the front of the house operations of dining venues such as cafeterias and residential dining facilities, working collaboratively with the Food Service Director to ensure seamless service.
In this role, the manager will use Aramark's coaching model to engage, motivate, and develop team members, recognizing their achievements and ensuring the team meets both performance and client satisfaction objectives. The role requires maintaining high standards of safety and sanitation in food preparation and service, while ensuring compliance with all applicable policies and regulations related to health, wage, and labor laws.
Financial management is another key responsibility, including maintaining profit and loss statements, meeting company and client financial goals, and analyzing data such as inventory and order trends to optimize margins. The Food Service Manager will implement operational excellence fundamentals by ensuring food and labor initiatives are met, supervising the team to maintain quality and control standards, and fostering efficiency through cost controls and profit management.
This role demands strong interpersonal skills for building and maintaining client and customer relationships that enable mutually beneficial business outcomes. Effective communication and collaboration with other departments are crucial to creating a unified dining experience for all patrons. Physical requirements include the ability to occasionally lift, carry, push, and pull up to 50 pounds and stand for extended periods.
Aramark values flexibility and adaptability, understanding that responsibilities might evolve to meet business needs or client demands. Joining Aramark as a Food Service Manager means contributing to a company that values development, innovation, and making a positive impact on employees and customers alike. The company offers an enriching and dynamic work environment that encourages career growth and the pursuit of excellence in food service management.
Job Requirements
- high school diploma or equivalent
- at least 1 year of experience in food service
- at least 1 year of experience in a management role
- ability to occasionally lift, carry, push, and pull up to 50 pounds
- ability to stand for extended periods
Job Qualifications
- at least 1 year of experience in food service
- at least 1 year of experience in a management role
- bachelor's degree or equivalent experience preferred
- strong interpersonal skills
- ability to maintain effective client and customer rapport for mutually beneficial business relationships
- ability to demonstrate excellent customer service using Aramark's standard service model
- ability to maintain an effective working relationship with other departments to create a unified food service experience
- ability to occasionally lift, carry, push, and pull up to 50 pounds
- ability to stand for extended periods
Job Duties
- use Aramark's coaching model to engage and develop team members to their fullest potential
- reward and recognize employees
- ensure individual and team performance meets objectives and client expectations
- plan and lead daily team briefings
- ensure safety and sanitation standards in all operations
- identify client needs and communicate operational progress
- ensure the completion and maintenance of profit and loss statements
- deliver client and company financial targets
- adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
- educate teams on key levers to improve margins
- bring value through efficient operations, appropriate cost controls, and profit management
- follow operational excellence fundamentals by meeting and maintaining food and labor initiatives
- ensure entire team is trained and able to implement
- supervise team regarding production, quality and control
- maintain a safe and healthy environment for clients, customers and employees
- follow all applicable policies, rules and regulations including safety, health, wage and hour
- lead the front of the house dining operation in conjunction with the Food Service Director
- plan, direct and coordinate food service activities to deliver finished products to customers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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