The Wendy's Company logo

Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive salary
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Paid vacation
Life insurance
401(k) with Company Match
Career advancement opportunities

Job Description

The Wenspok Companies is a privately owned franchise operating over 67 Wendy's Restaurants across multiple states including Washington, Idaho, Oregon, Colorado, South Dakota, North Dakota, Kansas, Montana, Wyoming, and Nebraska. With a robust workforce of more than 2,500 team members, the company has established itself as a significant player in the quick service restaurant industry. The Wenspok Companies pride themselves on fostering a workplace where team members feel valued, appreciated, and empowered. A unique aspect of their organizational culture is the emphasis on promoting from within, reflected in the fact that 97% of their managers have risen through the ranks internally. They take pride in offering competitive perks, recognizing and celebrating accomplishments, supporting internal promotions, and encouraging a healthy work-life balance. The company also distinctly values treating all individuals with dignity and respect, creating an inclusive and positive workplace environment.

The Food Service Manager role at Wenspok Companies is a dynamic leadership position essential to ensuring the smooth and efficient operation of one of their Wendy's restaurants. Serving as the second in command under the General Manager, this role demands strong leadership, operational expertise, and a commitment to customer satisfaction. The Food Service Manager is responsible for overseeing every aspect of the restaurant's operations, including staff development, food safety compliance, quality standards, and financial management. A significant part of the role involves providing instruction, support, and leadership to the team to cultivate a high-performing unit that delivers excellent customer service and maintains the friendly and hospitable atmosphere expected in the dining experience. This role also entails optimizing store performance by managing profit targets through effective operational techniques and ensuring the brand's standards are upheld consistently.

This position requires strong organizational skills for tasks like conducting inventory, scheduling staff, monitoring labor and food costs, and safeguarding company assets. The Food Service Manager must also keep customer service at the forefront, demonstrating relentless dedication to exceeding expectations and operational excellence. Given the fast-paced and high-volume environment of quick service restaurants, candidates in this role need to have demonstrated the capability to lead teams efficiently, adapt to changing schedules, and ensure compliance with regulatory standards at all times.

Compensation for this role is competitive and reflects the individual's relevant work experience. In addition to a base salary, there are benefits designed to promote a healthy lifestyle and support the well-being of employees. These include comprehensive medical, dental, vision, and prescription drug coverage, paid vacation, life insurance, and a company-sponsored 401(k) plan with a matching contribution. The company is committed to providing mentoring, support, and a clearly defined career path for those looking to build a long-term career in the restaurant industry, with real opportunities for both professional advancement and financial growth.

Joining the Wenspok Companies means becoming part of a team that truly appreciates and recognizes your contributions while providing the environment and resources necessary for success. The Food Service Manager role is an excellent opportunity for results-orientated professionals who have a passion for customer satisfaction, leadership, and operational management, aspiring to grow within a reputable and supportive company in the quick service restaurant sector.

Job Requirements

  • High school diploma or its equivalent
  • minimum two years experience as shift supervisor or one year as assistant manager
  • valid driver's license
  • availability of private transportation
  • ability to adapt to changing schedules including weekends and holidays
  • capability to supervise and organize team in fast-paced environment
  • adherence to state and federal legislation and required paperwork
  • familiarity with cost of goods sold
  • strong problem-solving aptitude
  • focus on outcomes and customer satisfaction
  • punctuality and reliability
  • positive relationship skills with coworkers
  • completion of all applicable training programs

Job Qualifications

  • High school diploma or equivalent
  • minimum two years experience as a shift supervisor or one year as an assistant manager in restaurant field
  • experience in high-volume QSR or fast-casual restaurants preferred
  • proven ability to supervise and organize team in fast-paced environment
  • familiarity with cost of goods sold for financial analysis
  • strong problem-solving skills
  • ability to prioritize customer needs
  • valid driver's license and access to transportation
  • proficiency in completing training programs
  • ability to maintain punctuality and adherence to schedules
  • computer skills advantageous
  • experience in financial controls and operational functions preferred

Job Duties

  • Provide instruction, support, and leadership to help staff evolve into a top-performing unit
  • cultivate a friendly and hospitable ambiance in the workspace and dining space to enhance the experience of guests and staff
  • monitor and uphold adherence to food safety guidelines to ensure compliance with regulations
  • optimize store performance and meet profit targets through effective operational management techniques
  • maintain quality, service, and cleanliness within the restaurant per QSC standards
  • ensure protection of Wendy's brand and possessions
  • conduct inventory counts and accurately record product levels

Job Criteria

Experience

Mid Level (3-7 years)


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