Food Service Manager

This job opportunity is offered by a company specializing in convenience store (C-store) operations, focusing on food service management within their retail environment. The company prides itself on delivering superior customer service, maintaining high standards for cleanliness, complying with all regulatory guidelines, and ensuring operational excellence in every aspect of the store's food service area. The company operates multiple locations and emphasizes team leadership, employee training, and adherence to company policies to foster a safe, efficient, and welcoming environment for customers and employees alike.

The Food Service Manager role is a full-time position reporting directly to the Store Manager. This position comes with a salary range of $17.50 to $18.50 per hour for non-exempt employees, underscoring the company's commitment to providing competitive pay and potential bonus incentives as part of the compensation package. The Food Service Manager is pivotal to the success of the food service operations, with responsibilities spanning administrative oversight, customer service excellence, inventory and cash control, sales performance, promotional execution, training, and maintaining store presentation standards.

In this role, the Food Service Manager ensures that the food service area operates in compliance with all company policies and state and federal regulations related to food handling. They lead efforts to provide outstanding customer service through well-trained staff and product availability, while also managing food quality and safety. The manager controls food service waste, orders supplies, monitors stock levels aligned with marketing and promotional activities, and maintains comprehensive records to ensure operational integrity. This role also demands a strong focus on safety procedures, completion of required documentation, and hands-on involvement in maintaining a clean and orderly store environment.

A major component of this leadership position involves staff development through effective training, performance evaluation, and fostering teamwork to meet high performance standards. The manager supports associates in resolving customer inquiries and complaints, reinforcing a positive image of the C-store location. They assist with inventory management, protect company assets, and contribute to store profitability by maximizing sales and cost control measures.

The role requires the ability to work in varying store environments, including cooler areas with temperatures as low as 30 degrees. Flexibility in scheduling and reliable transportation are necessary to meet the demands of this position. The company's employee benefits package further enhances the appeal of this opportunity, offering paid time off, employee assistance programs, tuition assistance, health, dental, and vision insurance, a 401k plan with company match, and group term life insurance for eligible employees.

Overall, the Food Service Manager position is designed for a motivated, experienced individual with excellent interpersonal and leadership skills who can manage multiple tasks effectively and contribute to the success of a fast-paced retail food environment. This role not only offers competitive pay and benefits but also the chance to grow professionally within a dynamic company committed to high standards and customer satisfaction.