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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.25 - $28.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
Employee assistance program
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to providing excellent customer service and innovative product offerings. With a strong presence in the Midwest, Hy-Vee operates stores that provide a wide range of groceries, fresh foods, and food service operations. The company prides itself on creating a supportive work environment where employees are valued and encouraged to contribute their best. Hy-Vee's promise of "a helpful smile in every aisle" highlights the company’s focus on customer engagement and satisfaction. This positive and customer-focused culture has helped Hy-Vee maintain a loyal customer base and a reputation as a leading grocery... Show More
Job Requirements
- High school diploma or equivalent
- one year of food service or related experience
- sanitation and food safety course completion encouraged
- ability to perform medium physical work involving lifting up to 50 pounds
- good vision including depth perception and color vision
- physical ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear and perform repetitive motions
- willingness to work in fast paced, sometimes cool and noisy environment with equipment vibrations
- ability to adhere to safety and health regulations
- reliable attendance and punctuality
Job Qualifications
- High school diploma or equivalent
- at least one year of similar or related experience
- knowledge of food safety and sanitation practices
- strong hospitality skills
- ability to solve practical problems with limited standardization
- basic arithmetic skills involving fractions, decimals, and percentages
- ability to file, post, mail materials and guide others
- excellent communication and leadership abilities
Job Duties
- Provide prompt, efficient and friendly customer service
- smile and greet customers in a friendly manner
- make an effort to learn customers' names and address them personally
- assist customers by escorting them to products, securing out-of-reach items, and loading heavy items
- answer telephone promptly and take product orders
- work with co-workers to ensure customer satisfaction and a pleasant work environment
- review daily production list and assign tasks
- ensure food display case product rotation and replenishment
- scan kitchen areas to assign tasks and address maintenance or safety issues
- oversee food quality and presentation in multiple departments
- work with chefs to plan menus and manage purchasing
- estimate food and beverage costs
- supervise portion control to minimize waste
- perform frequent quality checks of preparation and service
- set department standards for service, employee relations, cleanliness, and profitability
- analyze sales and prepare advertisements
- coordinate marketing and special functions
- monitor health, safety and liquor regulations compliance
- investigate and resolve complaints
- arrange for equipment maintenance and repair
- set and ensure proper pricing of menu items
- direct hiring, training and scheduling of personnel
- enforce sanitary practices and food safety guidelines
- handle customer issues
- maintain clean and neat work area
- adhere to company policies
- report to work on time
- assume supervisory duties in absence of managers
- assist in other store areas as needed
- ensure competitive pricing
- perform related duties and special projects
- instruct and assign work
- maintain standards and allocate personnel
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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