Food Service Manager

TXB, short for Texas Born, is a dynamic and thriving food service company that embodies the spirit of Texas through its core values of authenticity, hospitality, and integrity. The company prides itself on blending big city enthusiasm with open country friendliness, creating an inviting atmosphere for guests from all walks of life. At TXB, the priority is to not only provide exceptional dining experiences but also to positively impact guests, team members, and the communities they serve. This vision is encapsulated in their guiding principle to "leave 'em better" every day and in every way, an ethos that inspires every facet of their operations and interactions.

As a food service company focused on quality and community service, TXB operates a chain of restaurants that emphasize genuine customer care and an engaging work environment. They are currently seeking a Food Service Manager to join their team and help elevate their business to new heights. This role is pivotal, requiring leadership and a hands-on approach to managing diverse functions within the restaurant, ensuring not only operational excellence but also impeccable customer satisfaction. Employment with TXB is full-time, with competitive compensation reflective of the responsibilities and the level of expertise required.

The Food Service Manager at TXB will be responsible for overseeing daily store-level tasks, coordinating food preparation, managing cash register duties when necessary, and maintaining high standards of customer service and facility cleanliness. This role demands reliability, punctuality, a positive attitude, and strong interpersonal skills. The manager conveys the company’s values through effective communication and supervises the hiring, training, performance, and, when necessary, termination of team members. Scheduling, budget management, payroll oversight, and the enforcement of company policies also fall under the purview of this position.

A key function of the Food Service Manager is to ensure a memorable guest experience that aligns with TXB’s commitment to excellence and community involvement. This includes monitoring food quality, presentation, portion control, sanitation standards, and safety compliance. The manager must be adept at handling customer complaints, providing timely and effective solutions that uphold the brand’s high reputation. TXB values employees who are versatile and can lead by example, fostering a culture of teamwork and continuous improvement.

Additional responsibilities include managing vendor relationships, executing marketing initiatives at the store level, and participating in team efforts to achieve overarching company goals. The manager serves as a role model for consistency and professionalism while effectively coaching team members across all positions. This position requires the capacity to work under tight deadlines in a fast-paced environment while maintaining the company’s ethical standards, including integrity, dependability, and respect.

Candidates should possess a customer service background and strong communication skills, along with the ability to operate cooking and food preparation equipment safely and effectively. The role demands physical stamina, including the ability to stand for extended periods, lift moderately heavy items, and work flexible hours including nights, weekends, and holidays. Familiarity with computer software such as Microsoft Excel, Outlook, Word, and POS systems is essential for managing operational tasks and troubleshooting. TXB offers a supportive work environment with opportunities for growth, ensuring that team members are valued and equipped for success.

Joining TXB means becoming part of a company dedicated to bettering the lives of its customers, employees, and communities, with a clear commitment to excellence, teamwork, and ethical business practices. The Food Service Manager plays a vital role in driving this mission forward every day.