Food Service Manager

Hillsboro, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Job Description

LifeWorks Restaurant Group, an independently operated division of Aramark, is a leader in designing and delivering innovative dining solutions tailored to meet the evolving needs of its clients. Specializing in creating elevated dining experiences, LifeWorks serves customers through customized amenities that go beyond traditional food service. The company’s mission centers on enhancing company culture through exceptional sensory experiences, combining expertise in space design, marketing, and operational excellence to craft memorable food service environments. LifeWorks prides itself on transparent client relationships from project inception through to delivery, ensuring satisfaction and effectiveness in all engagements.

The Food Service Manager role at LifeWorks is a vital leadership position responsible for overseeing elevated dining operations in a fast-paced setting. This role involves managing a diverse menu of freshly prepared meals and delivering an exceptional customer experience by ensuring smooth operational flow and quality service. The manager leads and develops a team using Aramark's coaching model to enhance employee potential and maintain high standards in safety and sanitation. This position requires active financial oversight, including the management of profit and loss statements and meeting organizational financial targets.

Key responsibilities also include driving productivity through effective operations, cost control, and profit management while ensuring compliance with health, safety, and labor regulations. The manager is tasked with planning and coordinating food services to ensure every meal meets the company's elevated standards. Interaction with clients plays a crucial role in this position, as the manager must identify client needs, provide updates on operational progress, and maintain positive business relationships. This is an excellent opportunity for a motivated individual with management experience and a passion for innovative food service solutions to join a forward-thinking team committed to impacting employees, customers, and communities positively.

Job Requirements

At least 1 year of experience
At least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport
Ability to demonstrate excellent customer service
Ability to work effectively with other departments
Ability to lift, carry, push, and pull up to 50 lb occasionally
Must be able to stand for extended periods of time

Job Qualifications

At least 1 year of experience
At least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Ability to lift, carry, push, and pull up to 50 lb occasionally
Must be able to stand for extended periods of time

Job Duties

Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Identify client needs and communicate operational progress
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
Educate teams on key levers to improve margins
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer