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Food Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $21.50
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

weekly pay
Free dispensed beverage
free meal
Medical insurance
Dental Insurance
Vision Insurance
401K Matching
vacation
sick leave
Life insurance

Job Description

Thorntons LLC is a well-established convenience store chain known for providing a wide range of quality food and beverage products to its customers. Operating in multiple locations, Thorntons prides itself on delivering excellent service, maintaining high standards for food safety and cleanliness, and ensuring customer satisfaction. As an employer, Thorntons is committed to diversity, equal opportunity, and providing reasonable accommodations to qualified candidates and employees in accordance with applicable laws. The company supports its staff with a comprehensive benefits package and fosters a work environment where employees can thrive and contribute to the company’s growth and success.

The role of Food Service Manager at Thorntons LLC is essential to maintaining the quality and operational efficiency of the food and beverage service areas. This position involves overseeing daily food preparation and beverage service prior to busy periods, ensuring compliance with all food safety and sanitation regulations, and managing inventory effectively to align with profitability goals. The Food Service Manager is responsible for controlling shrinkage, managing gross profits, and upholding the highest standards of food quality and presentation. In addition to operational duties, the Food Service Manager supports sales efforts by identifying business growth opportunities through diligent inventory management and cost control.

The position requires hands-on involvement with equipment operation, including various foodservice and beverage tools, ensuring that all equipment is clean, functional, and maintained according to company standards. Maintaining a clean, appealing, and organized workspace and service area is critical. The Food Service Manager is also tasked with training staff on program rollouts and product changes to maintain consistent quality and adherence to company standards.

Candidates for this role must have relevant Food Handler Certifications as required by their state, city, or township. Prior experience in a food service environment with supervisory responsibilities is preferred, along with a high school diploma or equivalent. Essential skills include the ability to read and interpret business reports, manage product costs and profits, and efficiently use waste logs or inventory management systems to maintain par levels. The ideal candidate is highly organized, able to multitask in a fast-paced environment, and demonstrates excellent guest service skills.

Thorntons offers a competitive wage structure along with a range of benefits such as weekly pay, complimentary dispensed beverages and meals during shifts, medical, dental, and vision insurance, 401k with company matching contributions, paid vacation and sick leave, and life insurance. Shift flexibility is important, with availability required for early morning and late afternoon shifts. Join Thorntons LLC as a Food Service Manager to play a key role in delivering exceptional food service experiences that meet both operational and customer satisfaction goals.

Job Requirements

  • Food handler certifications as required per state, city or township
  • High school diploma or equivalent GED
  • Prior work experience in food service environment with supervisory duties
  • Ability to read and understand reports, records, and other business documents
  • Working knowledge of product costs and profits to ensure maximum profitability
  • Able to use product waste logs or similar company designed programs to establish and manage proper par levels
  • Proven ability to manage product inventory including rotation, ordering, and on hand
  • Ability to set priorities, organize work and exercise sound judgment
  • Ability to multi-task in a fast paced environment with frequent interruptions
  • Ability to work early morning and late afternoon shifts

Job Qualifications

  • High school diploma or equivalent GED
  • Prior work experience in food service environment with supervisory duties
  • Ability to read and understand reports, records, and other business documents
  • Working knowledge of product costs and profits to ensure maximum profitability
  • Able to use product waste logs or similar company designed programs to establish and manage proper par levels
  • Proven ability to manage product inventory including rotation, ordering, and on hand
  • Ability to set priorities, organize work and exercise sound judgment
  • Ability to multi-task in a fast paced environment with frequent interruptions
  • Food handler certification
  • Excellent guest service skills
  • Basic food and beverage heating, cooling, preparation kitchen equipment and tools knowledge

Job Duties

  • Prepare food and dispensed beverage products for daily service prior to rush periods as outlined on store PAR
  • Follow approved product sampling procedures to sample products as directed
  • Ensure food safety and sanitation compliance at all times
  • Expertly manage food operation including shrink, gross profit, quality and supplies by maintaining excellent food standards
  • Accurately count, stock, order inventory, and provide data to support store profitability
  • Operate various pieces of foodservice and beverage equipment
  • Maintain clean and appealing workspace and service areas, empty trash receptacles as needed
  • Inspect and maintain equipment to cleanliness and operations standards
  • Implement and train program rollouts, product changes and product quality specifications
  • Perform additional duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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