Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. The company is deeply rooted in service excellence and is united by a shared mission to make a positive impact for its employees, clients, communities, and the planet. At Aramark, there is a strong commitment to equal employment opportunity, fostering a diverse and inclusive work environment where individuals are empowered to grow professionally and personally. Aramark embraces a culture that values passion and talent development, providing its workforce with the resources and support needed to reach their full potential. This makes it an ideal workplace for individuals seeking rewarding careers in food service and hospitality management.

The Food Service Manager position at Aramark is a pivotal management role responsible for overseeing and optimizing dining operations in settings where customers order prepared foods from menus, such as cafeterias or residential dining facilities. This role demands a proactive leader who can balance operational efficiency with outstanding customer service to meet both client expectations and financial targets. The manager will plan, direct, and coordinate food service activities to ensure the delivery of high-quality food products and a seamless dining experience.

Key responsibilities include engaging and developing team members using Aramark's coaching model, fostering workplace safety, and ensuring sanitation standards compliance. The Food Service Manager leads daily team briefings, rewards and recognizes staff performance, and maintains effective communication to address client needs and operational progress. Financial stewardship is a significant component of the role, requiring management of profit and loss statements, monitoring inventory and ordering trends, and guiding the team on cost controls and profit margins.

Success in this position also relies on adhering to company policies, safety regulations, and labor laws, thereby creating a safe and healthy environment for clients, customers, and employees alike. The Food Service Manager works closely with the Food Service Director to lead the front-of-house dining operations, ensuring an integrated and customer-focused service. This role also involves supervising the production team to maintain high standards of quality and control while driving operational excellence through ongoing training and performance management.

The ideal candidate will have at least one year of experience in food service management or a related leadership role and possess strong interpersonal skills that support effective team collaboration and client relations. Physical requirements include the ability to occasionally lift, carry, push, or pull up to 50 pounds and stand for extended periods, which are essential aspects of managing dynamic food service environments.

This role offers an excellent career opportunity for someone passionate about food service management, looking to grow within a supportive and mission-driven company like Aramark. The company values employees who are flexible, willing to develop new skills, and committed to making a positive impact through their work. Aramark is dedicated to supporting employees’ professional journeys through training, recognition, and a collaborative culture focused on success for everyone involved.

Job Requirements

  • At least 1 year of experience
  • At least 1 year of experience in a management role
  • Ability to maintain effective client and customer rapport
  • Ability to demonstrate excellent customer service
  • Ability to work well with other departments
  • Physical ability to lift up to 50 pounds occasionally
  • Physical ability to stand for extended periods

Job Qualifications

  • At least 1 year of experience
  • At least 1 year of experience in a management role
  • Bachelor's degree or equivalent experience preferred
  • Strong interpersonal skills
  • Ability to maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard service model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of P&L statements

Job Criteria

Experience

Mid Level (3-7 years)


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