Job Overview
Job Description
Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of customers every day across 15 countries. Known for its commitment to excellence and service, Aramark operates in diverse industries ranging from education and healthcare to sports and entertainment, continuously striving to enrich and nourish the lives of the people they serve. The company is deeply rooted in its mission to do great things for its employees, partners, communities, and the planet, fostering a culture of inclusivity, equal opportunity, and professional development. Aramark believes in empowering its workforce to reach their full potential by providing opportunities for growth, training, and meaningful career advancement within a supportive and dynamic environment.
The Food Service Manager position at Aramark is a vital management role focused on overseeing and enhancing dining operations where customers select prepared foods from menus, such as in cafeterias or residential dining facilities. This role requires a strategic and hands-on leader who can develop and implement effective dining solutions tailored to meet diverse customer needs and preferences. As a Food Service Manager, you will be responsible for leading a team, ensuring operational excellence, managing financial performance, and maintaining compliance with safety and sanitation standards.
The position involves utilizing Aramark's coaching model to engage and develop team members, recognizing employee achievements, and driving individual and team success to meet client expectations. You will plan and conduct daily team briefings to communicate goals and updates, fostering a motivated and cohesive work environment. Customer satisfaction is paramount, so identifying client needs and keeping open communication channels regarding operational progress is critical.
Financial oversight is a key aspect of this role, including managing profit and loss statements, achieving client and company financial targets, and educating your team on the importance of cost controls, order management, and inventory trends. You must focus on productivity by implementing efficient operations, controlling costs, meeting food and labor targets, and supervising production quality and control.
Compliance with health, safety, labor laws, and internal policies is essential to maintaining a safe workplace for customers and employees. Additionally, you will collaborate with the Food Service Director to lead the front-of-house operations, ensuring seamless and high-quality service delivery. The role demands flexibility and adaptability as job duties may evolve to meet business needs and enhance the customer experience.
This is an opportunity for a motivated leader who is passionate about food service management and thrives in a fast-paced, customer-centric environment. Aramark provides an inclusive workplace where employees are encouraged to grow and develop new skills, helping to create memorable dining experiences and contribute to the company’s continued success.
The Food Service Manager position at Aramark is a vital management role focused on overseeing and enhancing dining operations where customers select prepared foods from menus, such as in cafeterias or residential dining facilities. This role requires a strategic and hands-on leader who can develop and implement effective dining solutions tailored to meet diverse customer needs and preferences. As a Food Service Manager, you will be responsible for leading a team, ensuring operational excellence, managing financial performance, and maintaining compliance with safety and sanitation standards.
The position involves utilizing Aramark's coaching model to engage and develop team members, recognizing employee achievements, and driving individual and team success to meet client expectations. You will plan and conduct daily team briefings to communicate goals and updates, fostering a motivated and cohesive work environment. Customer satisfaction is paramount, so identifying client needs and keeping open communication channels regarding operational progress is critical.
Financial oversight is a key aspect of this role, including managing profit and loss statements, achieving client and company financial targets, and educating your team on the importance of cost controls, order management, and inventory trends. You must focus on productivity by implementing efficient operations, controlling costs, meeting food and labor targets, and supervising production quality and control.
Compliance with health, safety, labor laws, and internal policies is essential to maintaining a safe workplace for customers and employees. Additionally, you will collaborate with the Food Service Director to lead the front-of-house operations, ensuring seamless and high-quality service delivery. The role demands flexibility and adaptability as job duties may evolve to meet business needs and enhance the customer experience.
This is an opportunity for a motivated leader who is passionate about food service management and thrives in a fast-paced, customer-centric environment. Aramark provides an inclusive workplace where employees are encouraged to grow and develop new skills, helping to create memorable dining experiences and contribute to the company’s continued success.
Job Requirements
- At least 1 year of experience
- At least 1 year of experience in a management role
- Ability to lift up to 50 lb occasionally
- Ability to stand for extended periods
Job Qualifications
- At least 1 year of experience
- At least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to unify food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure the completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
- Educate teams on key levers to improve margins
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Lead the front of the house of the dining operation (Cafeteria/Residential Dining Facility) in conjunction with the Food Service Director
- Plan, direct, and coordinate food service activities to deliver a finished product to the customer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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