Food Service Manager

Colleyville, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily in 15 countries around the world. With an unwavering commitment to service rooted in a strong sense of purpose, Aramark strives to make a positive impact on employees, clients, communities, and the environment. The company fosters an inclusive work environment where equal employment opportunities are a priority, ensuring diversity and fairness across all aspects of the organization. Employees are encouraged to develop their talents, ignite their passions, and pursue growth opportunities within a dynamic and supportive workplace. Aramark operates in multiple sectors including education, healthcare, business, sports, and leisure, offering a broad range of career paths and professional development opportunities.

The Food Service Manager position at Aramark is a vital management role responsible for overseeing and directing all dining operations within the facility. This includes developing and implementing innovative dining solutions that cater to customer preferences while maintaining high standards of food quality, safety, and sanitation. The Food Service Manager will lead the front-of-house dining operation such as cafeterias or residential dining facilities, working closely with the Food Service Director to ensure seamless service delivery. Key responsibilities include managing team performance through Aramark’s coaching model, leading daily briefings, and fostering a positive, productive work environment. A critical part of the role involves maintaining strong client relationships by understanding and communicating client needs and operational progress.

Financial acumen is essential as the manager will be accountable for profit and loss statements, meeting financial targets, and educating the team on performance metrics, inventory, and cost controls to optimize operational margins. The Food Service Manager will also supervise the team to uphold productivity, enforce safety and health regulations, and ensure compliance with company policies and legal requirements. This is a hands-on leadership role requiring the ability to manage multiple priorities, drive operational excellence, and inspire the team to deliver outstanding customer service using Aramark's standard service model. Physical demands include occasional lifting of up to 50 pounds and standing for extended periods. This position offers an exciting opportunity for individuals seeking to advance their career in food service management within a company that values service, teamwork, and continuous improvement.

Job Requirements

At least 1 year of experience
At least 1 year of experience in a management role
Bachelor’s degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
Must be able to stand for extended periods of time

Job Qualifications

At least 1 year of experience
At least 1 year of experience in a management role
Bachelor’s degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
Must be able to stand for extended periods of time

Job Duties

Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Identify client needs and communicate operational progress
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
educate teams on key levers to improve margins
Bring value through efficient operations, appropriate cost controls, and profit management
Follow Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Lead the front of the house of the dining operation (Cafeteria/Residential Dining Facility) in conjunction with the Food Service Director
Plan, direct, and coordinate food service activities in order to deliver a finished product to the customer