Food Service Manager

Thorntons LLC is a leading convenience store and fuel retail company committed to delivering exceptional customer service and high-quality food and beverage products. With a strong presence across numerous locations, Thorntons consistently strives to create an enjoyable and safe environment for both guests and employees. The company is well-known for its dedication to food safety, cleanliness, and operational excellence, making it a preferred destination for customers seeking convenience and quality in their purchases. Thorntons values diversity and inclusion within its workforce and offers reasonable accommodations to qualified candidates, adhering to federal, state, and local laws to provide equal employment opportunities to all individuals regardless of any protected characteristics.

The role of the Food Service Manager at Thorntons LLC is pivotal to maintaining the high standards of food and beverage services offered to guests. This position is responsible for ensuring that all food and dispensed beverage products meet quality expectations while managing inventory, product rotation, and cleanliness in food and beverage areas. The Food Service Manager plays a critical part in achieving sales, unit, and profit goals within the food and beverage categories through effective management and operational practices.

In this role, the Food Service Manager will be charged with preparing food and beverage items prior to busy rush periods to guarantee timely and smooth service. They will follow approved product sampling procedures to maintain consistency and quality. Adhering strictly to food safety regulations and sanitation standards is a vital aspect of the role to protect both customers and the business. The manager expertly oversees food operations including controlling shrinkage, managing gross profits, ensuring product quality, and maintaining supplies by upholding excellent food standards that align with the company's expectations.

Inventory management is another key responsibility, involving accurate counting, stocking, ordering, and providing relevant data to support the store's profitability. The Food Service Manager must proactively identify opportunities to grow the business by being organized and following established processes and standards meticulously. Operating a variety of foodservice and beverage equipment proficiently is necessary, as is maintaining a clean and appealing workspace and service areas, including timely trash removal.

Equipment inspection and maintenance to cleanliness and operational standards form part of the daily duties. The manager will also be responsible for implementing and training team members on new program rollouts, product changes, and maintaining food service standards through ongoing communication and coaching. Additional duties may be assigned as needed to support store operations and meet business objectives.

Thorntons LLC offers a comprehensive benefits package to support the well-being and professional growth of its employees. Benefits include weekly pay, complimentary dispensed beverages and meals during shifts, medical, dental, vision insurance, a 401(k) plan with company matching contributions, vacation time, sick leave, and life insurance. This role requires availability for early morning and late afternoon shifts, reflecting the dynamic nature of the retail food service environment. Overall, the Food Service Manager role at Thorntons LLC offers an exciting opportunity to lead food service operations in a reputable company that emphasizes quality, safety, customer satisfaction, and employee development.