Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
LifeWorks is a dynamic division within Aramark's portfolio of services, specializing in innovative dining solutions designed to enhance company culture and employee experiences. LifeWorks Restaurant Group is independently operated under Aramark, a global leader in food, facilities management, and uniforms serving millions of guests daily across 15 countries. LifeWorks focuses on crafting unique, sensory dining experiences that transcend the traditional concept of food service, delivering customized amenities that meet client needs while elevating the overall atmosphere of their spaces. The team operates with transparency from the outset of each client relationship, carefully designing spaces, coordinating delivery, and marketing the branded final product with creative and forward-thinking strategies.
The Food Service Manager role at LifeWorks involves leadership and operational responsibilities to ensure exceptional dining experiences in a high-energy environment. This position requires managing a team responsible for preparing and serving freshly made meals across a diverse menu. The manager will use Aramark's coaching model to inspire and develop their team, fostering a culture of recognition and continuous improvement. Responsibilities include overseeing daily operations to meet client expectations, maintaining safety and sanitation standards, and handling financial performance through profit and loss management and cost controls.
The Food Service Manager will also nurture strong client relationships by clearly communicating operational progress and identifying client needs. They ensure productivity by adhering to Operational Excellence principles regarding food and labor management and training the team accordingly. Compliance with safety, health, and regulatory requirements is critical to this role. The manager additionally leads front-of-house operations and works closely with the Food Service Director to coordinate activities that deliver a stellar customer experience.
LifeWorks offers a stimulating work environment where innovation, teamwork, and customer satisfaction are paramount. As part of Aramark, the company encourages skill development and adaptation in a fast-moving industry, providing ample opportunities for career growth. This position is best suited for candidates with previous management experience in food service, excellent interpersonal skills, and a commitment to delivering customer service excellence. The role demands physical stamina, including the ability to stand for extended periods and occasionally lift up to 50 pounds. Overall, this Food Service Manager opportunity represents a unique chance to contribute meaningfully to an industry leader that values employee development, client satisfaction, and operational excellence.
The Food Service Manager role at LifeWorks involves leadership and operational responsibilities to ensure exceptional dining experiences in a high-energy environment. This position requires managing a team responsible for preparing and serving freshly made meals across a diverse menu. The manager will use Aramark's coaching model to inspire and develop their team, fostering a culture of recognition and continuous improvement. Responsibilities include overseeing daily operations to meet client expectations, maintaining safety and sanitation standards, and handling financial performance through profit and loss management and cost controls.
The Food Service Manager will also nurture strong client relationships by clearly communicating operational progress and identifying client needs. They ensure productivity by adhering to Operational Excellence principles regarding food and labor management and training the team accordingly. Compliance with safety, health, and regulatory requirements is critical to this role. The manager additionally leads front-of-house operations and works closely with the Food Service Director to coordinate activities that deliver a stellar customer experience.
LifeWorks offers a stimulating work environment where innovation, teamwork, and customer satisfaction are paramount. As part of Aramark, the company encourages skill development and adaptation in a fast-moving industry, providing ample opportunities for career growth. This position is best suited for candidates with previous management experience in food service, excellent interpersonal skills, and a commitment to delivering customer service excellence. The role demands physical stamina, including the ability to stand for extended periods and occasionally lift up to 50 pounds. Overall, this Food Service Manager opportunity represents a unique chance to contribute meaningfully to an industry leader that values employee development, client satisfaction, and operational excellence.
Job Requirements
- High school diploma or equivalent
- Minimum 1 year experience in food service
- At least 1 year in management role
- Knowledge of safety and sanitation standards
- Strong communication skills
- Ability to lift up to 50 pounds
- Ability to stand for long periods
Job Qualifications
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure the completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Lead the front of the house of the dining operation in conjunction with the Food Service Director
- Plan, direct, and coordinate food service activities to deliver a finished product to the customer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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