Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,594.43 - $47,054.72
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
Hy-Vee is a well-established supermarket chain recognized for its commitment to customer service and community involvement. Known for putting people first, Hy-Vee operates a variety of departments within its stores to deliver not only groceries but also comprehensive food service options that reflect freshness and quality. Hy-Vee is distinguished by its focus on cultivating a happy, supportive, and engaged workforce, promising "a helpful smile in every aisle." This ethos drives the company’s operations and fosters a welcoming environment for both customers and staff alike.
The Food Service Manager role at Hy-Vee is a pivotal position within the Market Grille department... Show More
The Food Service Manager role at Hy-Vee is a pivotal position within the Market Grille department... Show More
Job Requirements
- High school diploma or equivalent
- sanitation (food safety) courses encouraged
- one year of similar or related experience
- ability to perform medium work including lifting up to 50 pounds occasionally
- vision capabilities including depth perception and color vision
- physical ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions
Job Qualifications
- High school diploma or equivalent
- one year of similar or related experience
- sanitation (food safety) courses encouraged
- excellent hospitality skills
- ability to solve practical problems with limited standardization
- arithmetic skills involving fractions, decimals, and percentages
- ability to file, post, and mail materials
- ability to copy data and interview to obtain basic information
- ability to guide people and provide basic direction
Job Duties
- Provides prompt, efficient and friendly customer service
- smiles and greets customers in a friendly manner
- makes an effort to learn customers’ names and address them by name when possible
- assists customers by escorting them to products, securing out-of-reach items, loading/unloading heavy items, and noting customer suggestions
- answers the telephone promptly and provides product help
- works as a team to ensure customer satisfaction and pleasant work environment
- reviews daily production list and assigns tasks
- ensures food display cases are rotated and replenished
- scans kitchen for issues and assigns tasks
- ensures sufficient kitchen staff
- oversees food quality and presentation across departments
- manages inventory
- plans menus with chefs
- oversees provisioning and purchasing
- estimates food and beverage costs
- supervises portion control to minimize waste
- performs frequent quality checks
- sets standards for customer service, cleanliness, employee relations, and profitability
- analyzes sales, prepares ad projections, writes ads
- plans marketing, advertising, and special restaurant functions
- monitors health and safety compliance and liquor regulations
- investigates and resolves food quality and service complaints
- arranges equipment maintenance and repair
- selects menu items and sets pricing
- directs hiring, training, and scheduling
- enforces sanitary practices
- follows food safety guidelines
- handles customer issues
- maintains cleanliness and professional appearance
- adheres to company policies and reports to work on time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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