Food Service Leader

Cumberland Farms is a well-established convenience store chain known for its commitment to providing quality food and exceptional customer service. With locations across multiple regions, the company prides itself on offering a wide range of fresh food items, beverages, and everyday convenience products to its diverse customer base. Cumberland Farms fosters an inclusive and engaging work environment where employees are encouraged to contribute to the company’s success and growth. As a leader in the convenience store sector, Cumberland Farms values innovation and teamwork, striving to enhance the guest shopping experience through operational excellence and employee development.

This position is ideal for individuals who are high energy, outgoing, and passionate about helping others, especially those who enjoy working in food service operations and are looking to take on a leadership role. The Food Service Team Lead plays a crucial part in managing the daily food business at a specific store location, ensuring the delivery of high-quality food items quickly and efficiently. The role involves supporting the Store Manager or Brand Manager by guiding team members on proper food safety measures, food presentation, and maintaining excellent standards of cleanliness and sanitation.

The Food Service Team Lead is responsible for overseeing food stock management, controlling food costs and waste, and ensuring all prepared food and beverages meet company standards for quality and safety. They actively engage with guests in a friendly and welcoming manner, contributing to an inviting atmosphere that encourages repeat business. This role also involves training and coaching team members, providing constructive feedback, and collaborating with third-party vendors to uphold food safety protocols.

Working hours for this role include both part-time and full-time schedules, with the possibility of shifts during day and night as Cumberland Farms locations may operate 24 hours. Weekend and holiday work is required, making flexibility a key attribute for candidates. The position demands physical activity such as standing, walking, lifting, and maneuvering various food items and equipment, often in cooler temperature environments.

Cumberland Farms embraces diversity, equity, and inclusion, actively seeking candidates whose backgrounds and skills bring unique perspectives to the team. The company offers transparent salary ranges and a comprehensive benefits package designed to support employees in their personal and professional growth. By joining Cumberland Farms as a Food Service Team Lead, individuals have the opportunity to develop leadership skills, contribute to a fast-paced work environment, and play an integral role in delivering culinary excellence to customers.