Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Employee assistance program
Get Paid Early
meal plan
Employee Discounts
Job Description
SSA Group is a leading company specializing in providing integrated services for zoos, aquariums, museums, and other cultural attractions across the United States. With over 50 years of experience, SSA Group has continually evolved by refining foundational practices and pioneering innovative solutions tailored to each partner's unique needs. Their core focus on sustainability, inclusivity, and innovation sets them apart in the cultural attraction industry, making them a respected and trusted name. SSA's business model revolves around enhancing revenue opportunities through dining, retail, admissions, and more, all while supporting the missions of their partners to enrich the guest experience and community... Show More
Job Requirements
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills combined with the ability to be organized
- Demonstrates the ability to remain flexible in a fast-paced environment
- Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
- Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
- Ability to work varied hours/days, including nights, weekends and holidays, as needed
Job Qualifications
- Kitchen experience
- Leadership experience preferred
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills
- Ability to remain flexible in a fast-paced environment
- Team player who is personable, professional, upbeat and energetic
- Takes initiative
- Knowledge of sustainability and conservation efforts preferred
- Understanding of guest service standards
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- Work closely with Kitchen Manager(s) and Chef(s) to ensure the restaurant prep (BOH and line) are completed for daily operation
- Meet daily quick service, food service, safety and quality, availability, merchandising and guest service standards
- Ensure proper food quantities are set for daily and ongoing service
- Participate in safety logs including food temperatures, rotation and waste as necessary
- Ensure safe food handling is maintained
- Ensure proper uniform, hygiene, hand-washing and glove use with self
- Maintain a SSAfe work environment by abiding to all SSAFETY rules
- Follow through daily prep and items lists, as assigned
- Actively help to support operation in assigned role, supporting holes as necessary
- Actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence
- Communicate up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
- Remain knowledgeable of all menu items, prices and specials for sharing with guests
- Assist with dishwashing as necessary
- Perform other tasks as deemed necessary
- Maintain a clean, safe and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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