Food Service Foreman (STARBUCKS/REDSTONE)

The Exchange is a renowned retail organization dedicated to serving military members, their families, and authorized patrons with a commitment to excellence and exceptional customer service. As a key subsidiary of the Department of Defense (DoD), the Exchange operates a variety of retail and food service establishments, offering a diverse range of products and services designed to meet the needs of the military community. With a strong emphasis on community values and employee development, the Exchange fosters a supportive work environment focused on growth, accountability, and delivering an extraordinary shopping experience for every customer.

The Food Service Foreman role at the Exchange is a leadership position designed for individuals who are passionate about food service and excel at team management and customer engagement. As a Food Service Foreman, you will be responsible for guiding a team of Food Service Workers to exceed customer expectations by delivering high-quality, memorable experiences. Your leadership will be instrumental in achieving department and store sales goals through effective workload planning and schedule management aligned with business needs. This position not only demands strong operational skills but also requires a commitment to fostering a positive, customer-centric culture where accountability and performance management are prioritized.

In this role, you will be the frontline leader for your team, setting clear expectations and providing ongoing coaching to maintain critical service standards and engagement behaviors. Your ability to quickly respond to and deescalate negative customer situations will ensure customer satisfaction and loyalty. Empowering your team members to resolve issues effectively is a core component of your duties, as is promoting a welcoming atmosphere where every customer is greeted warmly and with genuine care.

Working as a Food Service Foreman at the Exchange offers numerous benefits including flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential and holiday pay, along with access to a traditional pension and 401K retirement plans for qualifying associates. Team members also enjoy access to base facilities and the benefits that come with being an employee of the DoD, including participation in the Mass Transit program.

This role is ideal for leaders who are motivated by helping both customers and employees thrive, and who desire to grow their career within a supportive, mission-driven organization. The Exchange prioritizes investing in its people by providing the tools, resources, and opportunities necessary for success. Joining the Exchange as a Food Service Foreman means becoming part of a team that values collaboration, professional development, and a shared commitment to excellence. It is an opportunity to lead a dynamic team in a fast-paced environment while contributing to the overall mission of supporting military communities.