Food Service Foreman- Charleys

The Charley's in the Mini Mall Food Court, operating under the Exchange umbrella, is a distinguished hospitality and restaurant operations establishment dedicated to delivering exceptional food service experiences. The Exchange is known for its commitment to fostering a positive work environment that cultivates growth, development, and outstanding customer satisfaction. This fast-paced food service environment thrives on teamwork, accountability, and a relentless focus on exceeding customer expectations. With a culture that embraces learning, innovation, and customer-centric service, the Exchange ensures that its employees are equipped with the tools and resources needed to excel and advance their careers within the hospitality industry.

As a Food Service Foreman at the Exchange’s Charley's in the Mini Mall Food Court, you will take the helm of a dedicated team of Food Service Workers who share a passion for outstanding service. Your leadership role is pivotal in driving both sales targets and customer satisfaction goals. You are responsible for planning and executing daily and weekly workloads that align with store and department objectives. This involves creating effective schedules that align with peak customer demand and business needs while fostering a culture of accountability through clear standards and performance management.

In this supervisory position, you will promote a positive, team-oriented culture and lead by example in customer engagement practices. Ensuring that every customer interaction is met with a welcoming smile and authentic eye contact, you will empower your team to handle customer concerns swiftly and effectively, turning potentially negative experiences into positive ones. Your business acumen will help you understand sales opportunities, troubleshoot issues, and follow up to ensure goals are met.

The role offers a competitive salary range of $22.78 to $26.57 per hour and requires availability for shifts spanning weekdays, weekends, nights, and holidays. The position demands flexibility, excellent communication, and the ability to adapt quickly to changing situations. This is an excellent opportunity for individuals with previous supervisory experience in food service who are eager to grow within a supportive and dynamic environment. By joining the Exchange, you commit to a career path that values growth, team collaboration, and customer excellence as foundational pillars of success.