Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Employee assistance program
Get Paid Early
Tuition Discount
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group is a leading operator in the cultural attractions industry, partnering with zoos, aquariums, museums, and other cultural venues across the United States. With over 50 years of experience, SSA Group specializes in integrating dining, retail, admissions, and other services to enhance revenue opportunities for its partners. The company prides itself on its commitment to sustainability, inclusivity, innovation, and a family-oriented culture that prioritizes personalized service and community engagement. By customizing industry best practices for each partner, SSA Group strives to elevate the guest experience and support the missions of the cultural institutions it serves. This approach helps create... Show More
Job Requirements
- Physical ability to stand for extended periods
- ability to move and handle boxes (10-35lbs)
- ability to work varied hours including nights, weekends and holidays
- food handling license preferred
- 1-2 years food preparation experience
Job Qualifications
- Strong interpersonal and communication skills
- exceptional problem solving and decision making skills
- ability to remain flexible in a fast-paced environment
- team player with a personable, professional, upbeat and energetic attitude
- initiative taker
- knowledge of menu items, prices and specials
- prior food preparation experience
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- support restaurant prep (BOH and line) for daily operation
- meet daily quickservice, food service, safety and quality, availability, merchandising and guest service standards
- ensure proper food quantities are set for daily and ongoing service
- participate in safety logs including food temperatures, rotation and waste as necessary
- ensure safe food handling is maintained
- ensure proper uniform, hygiene, hand-washing and glove use with self
- maintain a SSAfe work environment by abiding to all SSAFETY rules
- follow through daily prep and items lists, as assigned
- actively help to support operation in assigned role, supporting holes as necessary
- efficiently respond to guest and client feedback, reporting to the supervisor to mitigate complaints
- communicate issues to Restaurant Supervisor and/or Food Operations Manager
- remain knowledgeable of menu items, prices and specials
- assist with dishwashing as necessary
- maintain a clean, safe and organized work environment
- uphold and demonstrate a complete understanding of company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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