Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $19.00 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
overtime pay
on-demand pay program
meal plan
Employee Discounts
401(k) program with company match
Tuition Discount
Bereavement leave
Holiday pay
Paid sick leave
Job Description
SSA Group has been a pioneer in crafting unique hospitality experiences for over 50 years, partnering with cultural attractions to deliver seamless and memorable guest journeys. Focused on blending admissions, culinary arts, and retail strategies with innovative technologies and genuine human connections, SSA Group has established itself as a leader in designing integrated hospitality solutions. This approach, called 452 Hospitality, prioritizes people, innovation, and operational intelligence, ensuring every interaction not only meets but exceeds expectations. With a wide footprint that spans various key regions across the United States, including Arizona, California, Chicago, Pittsburgh, Connecticut, and more, SSA contributes significantly to community engagement and sustainability practices while maintaining a strong commitment to inclusivity and growth opportunities within their teams.
The Food Service Cook at SSA is a vital team member who reports to the Kitchen Manager(s), Sous Chef(s), and Executive Chef. This role supports the fast-paced kitchen operations by preparing high-quality food items, maintaining strict food safety standards, and contributing to the overall guest experience by embodying the 452 Hospitality philosophy. The cook’s responsibilities include assisting in both back-of-house and line prep tasks, ensuring that daily food quantities meet operational demands, managing safe food handling, and participating in safety checks such as temperature logs and waste rotation. The position demands a dynamic individual with exceptional interpersonal skills, problem-solving abilities, and adaptability in a fast-paced environment. The Food Service Cook plays an active role in upholding SSA’s safety policies, maintaining cleanliness, and ensuring all uniform and hygiene standards are met. Beyond technical skills, the role requires an enthusiastic team player who actively engages with supervisors to handle operational challenges and guest concerns effectively. This position offers eligibility for overtime pay, access to an on-demand pay program, employee discounts, participation in a 401(k) plan with a generous company match, tuition discounts, bereavement leave, holiday pay at 1.5x your regular rate for specified holidays, and paid sick leave in compliance with state laws. SSA is committed to creating an inclusive workplace that promotes diversity, sustainability, and community involvement, making it an excellent opportunity for hospitality professionals seeking growth and meaningful impact.
The Food Service Cook at SSA is a vital team member who reports to the Kitchen Manager(s), Sous Chef(s), and Executive Chef. This role supports the fast-paced kitchen operations by preparing high-quality food items, maintaining strict food safety standards, and contributing to the overall guest experience by embodying the 452 Hospitality philosophy. The cook’s responsibilities include assisting in both back-of-house and line prep tasks, ensuring that daily food quantities meet operational demands, managing safe food handling, and participating in safety checks such as temperature logs and waste rotation. The position demands a dynamic individual with exceptional interpersonal skills, problem-solving abilities, and adaptability in a fast-paced environment. The Food Service Cook plays an active role in upholding SSA’s safety policies, maintaining cleanliness, and ensuring all uniform and hygiene standards are met. Beyond technical skills, the role requires an enthusiastic team player who actively engages with supervisors to handle operational challenges and guest concerns effectively. This position offers eligibility for overtime pay, access to an on-demand pay program, employee discounts, participation in a 401(k) plan with a generous company match, tuition discounts, bereavement leave, holiday pay at 1.5x your regular rate for specified holidays, and paid sick leave in compliance with state laws. SSA is committed to creating an inclusive workplace that promotes diversity, sustainability, and community involvement, making it an excellent opportunity for hospitality professionals seeking growth and meaningful impact.
Job Requirements
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills combined with the ability to be organized
- Demonstrates the ability to remain flexible in a fast paced environment
- Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
- Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
- Ability to work varied hours/days, including nights, weekends and holidays, as needed
Job Qualifications
- Food handling license preferred
- 1-2 years food preparation experience
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills
- Ability to be organized
- Demonstrates flexibility in a fast-paced environment
- Team player with a personable, professional, upbeat and energetic attitude
- Takes initiative
Job Duties
- Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
- Supports restaurant prep (BOH and line) for daily operation
- Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards
- Ensures proper food quantities are set for daily and ongoing service
- Participates in safety logs including food temperatures, rotation and waste as necessary
- Ensures safe food handling is maintained
- Ensures proper uniform, hygiene, hand-washing and glove use with self
- Maintains a SSAfe work environment by abiding to all SSAFETY rules
- Follows through daily prep and items lists, as assigned
- Actively helps to support operation in assigned role, supporting holes as necessary
- Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence
- Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
- Remains knowledgeable of all menu items, prices and specials for sharing with guests
- Assists with dishwashing as necessary
- Perform other tasks as deemed necessary
- Maintains a clean, safe and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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