Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $25.00 - $27.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Employee assistance program
Get Paid Early
Tuition Discount
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group is a distinguished company that partners with zoos, aquariums, museums, and other cultural attractions to integrate comprehensive services such as dining, retail, admissions, and more. With a rich history spanning 50 years, SSA Group has established itself as a leader in enhancing revenue opportunities for its partners across the United States. The company prides itself on combining traditional industry expertise with innovative approaches, continually setting higher standards for its operations. Recognized for its commitment to sustainability, inclusivity, and innovation, SSA Group is actively transforming the cultural attraction industry. The organization embodies a family-oriented ethos, emphasizing love, dedication, and... Show More
Job Requirements
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills combined with ability to be organized
- Demonstrates ability to remain flexible in a fast-paced environment
- Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
- Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation
- Ability to work varied hours/days, including nights, weekends and holidays, as needed
Job Qualifications
- Food handling license preferred
- 1-2 years food preparation experience
- Strong interpersonal and communication skills
- Exceptional problem solving and decision making skills
- Ability to remain flexible in a fast-paced environment
- Team player with personable, professional, upbeat and energetic demeanor
- Initiative and ability to support a collaborative team environment
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- Support restaurant prep (BOH and line) for daily operation
- Meet daily quickservice, food service, safety and quality, availability, merchandising and guest service standards
- Ensure proper food quantities are set for daily and ongoing service
- Participate in safety logs including food temperatures, rotation and waste as necessary
- Ensure safe food handling is maintained
- Ensure proper uniform, hygiene, hand-washing and glove use with self
- Maintain a SSAfe work environment by abiding to all SSAFETY rules
- Follow through daily prep and items lists, as assigned
- Actively help to support operation in assigned role, supporting holes as necessary
- Actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence
- Communicate up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
- Remain knowledgeable of all menu items, prices and specials for sharing with guests
- Assist with dishwashing as necessary
- Perform other tasks as deemed necessary
- Maintain a clean, safe and organized work environment
- Uphold and demonstrate a complete understanding of company policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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