Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Employee assistance program
Get Paid Early
Tuition Discount through Partnership College
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group is a distinguished company specializing in partnerships with zoos, aquariums, museums, and other cultural attractions to integrate dining, retail, admissions, and more, enhancing revenue opportunities for its partners throughout the United States. With an impressive legacy spanning 50 years, SSA Group has continuously refined basic operational practices while leading innovation within the cultural attraction industry. The organization places significant emphasis on sustainability, inclusivity, and forward-thinking innovation, exemplifying a commitment to reshaping the cultural attractions sector into a more modern, sustainable, and guest-focused environment. SSA was founded by families, for families, instilling a deep sense of love, dedication, and... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years food preparation experience
- food handling license preferred
- strong interpersonal and communication skills
- exceptional problem solving and decision making skills combined with the ability to be organized
- ability to remain flexible in a fast-paced environment
- physical ability to stand for extended periods and move and handle boxes (10-35lbs)
- ability to work varied hours including nights, weekends and holidays
- team player, personable, professional, upbeat and energetic
- takes initiative
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years food preparation experience
- food handling license preferred
- strong interpersonal and communication skills
- exceptional problem solving and decision making skills combined with the ability to be organized
- ability to remain flexible in a fast-paced environment
- team player, personable, professional, upbeat and energetic
- takes initiative
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- support restaurant prep (BOH and line) for daily operation
- meet daily quick-service, food service, safety and quality, availability, merchandising and guest service standards
- ensure proper food quantities are set for daily and ongoing service
- participate in safety logs including food temperatures, rotation and waste as necessary
- ensure safe food handling is maintained
- ensure proper uniform, hygiene, hand-washing and glove use with self
- maintain a SSAfe work environment by abiding to all SSAFETY rules
- follow through daily prep and items lists, as assigned
- actively help to support operation in assigned role, supporting holes as necessary
- actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence
- communicate up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
- remain knowledgeable of all menu items, prices and specials for sharing with guests
- assist with dishwashing as necessary
- perform other tasks as deemed necessary
- maintain a clean, safe and organized work environment
- uphold and demonstrate a complete understanding of company policies and procedures
Job Location
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