Food Service Director-East Carolina University

Aramark is a global leader in food service, facilities management, and uniform services operating in 15 countries worldwide. With a mission deeply rooted in service and a commitment to making a positive impact on communities, partners, employees, and the planet, Aramark proudly serves millions of guests every day. The company fosters an inclusive and diverse work environment where every employee is provided equal employment opportunity regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristics protected by applicable law. Aramark believes in empowering individuals to develop their talents, fuel their passions, and achieve professional growth, making it a great place to build a fulfilling and dynamic career.

The Food Service Director role at Aramark is a pivotal management position responsible for developing and executing innovative dining solutions that meet customer needs and preferences while ensuring smooth dining operations. This leadership role involves overseeing dining facilities where customers order prepared foods from a menu, such as cafeterias and residential dining facilities. The Food Service Director leads and mentors teams to maximize their potential through recruitment, training, coaching, and performance management, creating a motivated workforce that delivers exceptional service. Ensuring strict adherence to safety and sanitation standards is a key responsibility, alongside fostering a safe and healthy environment for clients, customers, and employees.

Financial stewardship is a critical aspect of the Food Service Director’s responsibilities. This position requires managing budgets, controlling costs related to food, beverage, and labor, and maintaining profit and loss statements. The role also demands building revenue streams while balancing cost efficiency and profitability. The Food Service Director implements and sustains operational initiatives focused on labor and food cost control, aligning with Aramark’s operational excellence fundamentals. They manage all aspects of food production, distribution, and service operations, ensuring quality and compliance with all relevant rules, regulations, and standards.

Another significant part of this role is developing strong client relationships by identifying client needs, effectively communicating operational progress, and collaborating closely with client management to maintain exemplary service levels. The Food Service Director also plays a part in sales processes and contract negotiations, seeking opportunities to introduce new products and services that encourage client retention and business growth. Furthermore, this role involves creating and executing sustainable food service plans that align with client mission and vision, reflecting Aramark's commitment to environmental stewardship.

Overall, the Food Service Director at Aramark is a multifaceted leadership role requiring strategic vision, operational expertise, financial acumen, and exceptional people management skills. It offers a challenging yet rewarding opportunity to impact the dining experience positively while contributing to the sustainable growth of Aramark’s food service operations.