Food Service Director - Dining Services at Palm Beach Atlantic University
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Career development opportunities
Flexible work schedules
Job Description
Aramark is a global leader in food services and facilities management, proudly serving millions of guests every day across 15 countries. Rooted in service and united by a strong sense of purpose, Aramark is committed to delivering exceptional experiences through high-quality dining and facility solutions that meet diverse client needs. The company fosters a culture of inclusion, growth, and empowerment, giving employees opportunities to develop their talents and build rewarding careers. With a mission centered on service, community, sustainability, and innovation, Aramark strives to create positive impacts for partners, customers, employees, and the planet alike.
The Food Service Director at Aramark plays a pivotal leadership role responsible for overseeing and managing dining operations where customers order prepared foods from a menu. This management position requires developing and executing innovative dining solutions tailored to customer needs and tastes. The role involves leading and mentoring teams to maximize performance, ensuring the operational excellence of food service delivery, and fostering a safe, healthy, and enjoyable environment for customers and staff. The Food Service Director is charged with executing financial and operational strategies aligned with company standards and client expectations, including managing budgets, controlling costs related to food, beverage, and labor, and achieving targeted financial performance.
In this role, the Food Service Director serves as a key liaison between Aramark and its clients, building strong relationships and effectively communicating operational progress. They ensure compliance with policies, health and safety regulations, and labor standards while continuously exploring opportunities to enhance services, improve efficiency, and support sales growth and client retention. Responsibilities also include front-of-house management, menu planning and development, inventory oversight, and implementing sustainable food service practices aligned with client visions.
As a strategic leader within Aramark, the Food Service Director is expected to embody the company’s Executional Framework and Operational Excellence fundamentals, providing coaching, recognition, and development to the team. The position demands a dynamic professional capable of adapting to changing needs and delivering results in a fast-paced environment. Candidates will bring a blend of food service expertise, leadership acumen, strong communication skills, and a passion for customer service. This role is ideal for those who are motivated to empower teams, drive operational success, and contribute to Aramark’s commitment to exceptional dining experiences. Employment is full-time and offers opportunities for professional growth while being part of a mission-driven company dedicated to making a difference in communities globally.
The Food Service Director at Aramark plays a pivotal leadership role responsible for overseeing and managing dining operations where customers order prepared foods from a menu. This management position requires developing and executing innovative dining solutions tailored to customer needs and tastes. The role involves leading and mentoring teams to maximize performance, ensuring the operational excellence of food service delivery, and fostering a safe, healthy, and enjoyable environment for customers and staff. The Food Service Director is charged with executing financial and operational strategies aligned with company standards and client expectations, including managing budgets, controlling costs related to food, beverage, and labor, and achieving targeted financial performance.
In this role, the Food Service Director serves as a key liaison between Aramark and its clients, building strong relationships and effectively communicating operational progress. They ensure compliance with policies, health and safety regulations, and labor standards while continuously exploring opportunities to enhance services, improve efficiency, and support sales growth and client retention. Responsibilities also include front-of-house management, menu planning and development, inventory oversight, and implementing sustainable food service practices aligned with client visions.
As a strategic leader within Aramark, the Food Service Director is expected to embody the company’s Executional Framework and Operational Excellence fundamentals, providing coaching, recognition, and development to the team. The position demands a dynamic professional capable of adapting to changing needs and delivering results in a fast-paced environment. Candidates will bring a blend of food service expertise, leadership acumen, strong communication skills, and a passion for customer service. This role is ideal for those who are motivated to empower teams, drive operational success, and contribute to Aramark’s commitment to exceptional dining experiences. Employment is full-time and offers opportunities for professional growth while being part of a mission-driven company dedicated to making a difference in communities globally.
Job Requirements
- At least a bachelor's degree or equivalent experience
- Minimum of 4 years of experience
- 1-3 years in a management role
- Previous experience specifically in food service
- Strong communication skills
- Physical capability to lift up to 50 lb occasionally
- Ability to stand for long durations
- Demonstrated ability to build client relationships
- Commitment to customer service excellence
- Ability to collaborate effectively with multiple departments
Job Qualifications
- At least 4 years of experience
- At least 1-3 years of experience in a management role
- Previous experience in food service
- Bachelor’s degree or equivalent experience
- Strong communication skills
- Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
- Ensure food services appropriately connects to the Executional Framework
- Coach employees by creating a shared understanding about what needs to be achieved and how to execute
- Reward and recognize employees
- Ensure safety and sanitation standards in all operations
- Identify client needs and effectively communicate operational progress
- Adopt Aramark process and systems
- Build revenue and manage budget, including cost controls regarding food, beverage and labor
- Ensure the completion and maintenance of P&L statements
- Achieve food and labor targets
- Manage resources to ensure quality and cost control within budgetary guidelines
- Implement and maintain Aramark agenda for both labor and food initiatives
- Create value through efficient operations, appropriate cost controls and profit management
- Full compliance with Operational Excellence fundamentals, including food and labor
- Direct and oversee operations related to production, distribution and food service
- Maintain a safe and healthy environment for clients, customers and employees
- Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
- Develop operational component forecasts and explain variances
- Ensure that requirements for appropriate sanitation and safety levels in respective areas are met
- Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
- Recruit, hire, develop and retain front line team
- Conduct period inventory
- Maintain records to comply with Aramark, government and accrediting agency standards
- Interact with Client Management and maintain effective client and customer relations at all levels with client organization
- Participate in sales process and negotiation of contracts
- Look for opportunities to implement new products and services which support sales growth and client retention
- Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
- Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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