Food Service Director

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. With a strong commitment to service and a purpose-driven culture, Aramark focuses on making a positive impact on its employees, clients, communities, and the planet. The company values diversity and inclusion, offering equal employment opportunities without discrimination. It fosters a workplace where employees can grow their talents, develop professionally, and pursue their passions in a supportive environment. Aramark is widely recognized not only for its expansive service reach but also for its dedication to sustainability, ethical practices, and excellent customer experiences. Their comprehensive benefits plan supports employee well-being and lifelong success, including medical, dental, and vision coverage, retirement savings, paid time off, and additional support resources tailored to employees' needs.

The Food Service Director role at Aramark is a pivotal management position responsible for overseeing and executing high-quality dining solutions tailored to meet diverse customer needs and preferences. This position involves managing dining operations where customers order from a prepared food menu, ensuring all aspects of food service delivery align with the company’s standards and client expectations. The Food Service Director leads, mentors, and develops teams to maximize performance, from recruitment to coaching and performance management. They also enforce strict safety and sanitation standards while managing resources efficiently to hit financial targets. With a salary range of $70,000 to $90,000, this role demands strong leadership and operational skills.

Key responsibilities include establishing and maintaining procedures for ordering, receiving, storing, preparing, and serving food products, along with menu planning and development. The director also manages budgets, controls costs related to food, beverage, and labor, and ensures compliance with all regulations and internal policies. The role requires close collaboration with client management to maintain effective relationships and may involve participating in sales and contract negotiations. Additionally, the director is tasked with fostering innovation and growth by implementing new products and services that enhance client retention and sales. Beyond managing the kitchen and back-of-house processes, the director oversees front-of-house operations, such as cafeterias or residential dining facilities, ensuring a unified and seamless dining experience.

This position requires a dynamic leader who can align food service plans with the client’s mission and vision, including sustainable practices, to deliver outstanding service while managing operational efficiencies. Aramark supports its employees by encouraging skill development and adaptability to meet evolving business demands, ensuring the company remains a leader in its sector. The Food Service Director role is not only about operational excellence but also about inspiring teams and creating a positive work environment that translates to exceptional guest experiences and successful business outcomes. Candidates interested in this role will find a challenging yet rewarding opportunity to contribute significantly to Aramark’s continued success and growth.

Job Requirements

  • Requires a bachelor's degree or equivalent experience
  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport
  • Ability to demonstrate excellent customer service
  • Ability to maintain an effective working relationship with other departments
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Qualifications

  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
  • Ensure food services appropriately connects to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems

Job Criteria

Experience

Mid Level (3-7 years)


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