Food Service Director

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $90,000.00 - $105,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid parental leave
Disability Coverage
Paid Time Off

Job Description

Aramark is a global leader in food services, facilities, and uniform services, committed to delivering experiences that enrich and nourish the lives of millions of people every day. Serving a diverse client base including educational institutions, healthcare facilities, sports and entertainment venues, and businesses, Aramark leverages innovative solutions and a customer-first mindset to provide exceptional service and operational excellence. With a strong emphasis on sustainability, community involvement, and employee development, Aramark is renowned for creating supportive work environments that encourage professional growth and foster teamwork across its many service venues.

The Food Service Director position at Aramark supports a university account within a residential dining hall environment. This is a management role where the director is responsible for developing and executing dining solutions that satisfy the evolving tastes and nutritional needs of university students and staff. The role involves overseeing all dining operations where customers order from a prepared menu, ensuring that standards in food quality, safety, and customer service are consistently met.

This role is suited to experienced leaders who can effectively manage a team, maintain productive client relationships, and optimize operational and financial performance. A Food Service Director at Aramark acts as a pivotal link between the client’s expectations and the dining services delivered, ensuring the execution of innovative and efficient food service strategies within budgetary guidelines. The position requires leading recruitment, training, and performance management of front-line staff and ensuring adherence to all health and safety standards.

The Food Service Director plays a critical role in managing the daily operations of the residential dining hall, including inventory management, menu planning, cost control, and quality assurance. They use Aramark’s proprietary processes and systems to drive revenue growth and achieve labor and food cost targets. An essential component of the role is fostering a culture of operational excellence through continuous improvement initiatives and effective team leadership.

Aramark offers a competitive salary range for this position, typically between $90,000 and $105,000, reflective of the candidate's experience and qualifications. Alongside compensation, employees enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, retirement savings plans such as 401(k), and paid leave including parental leave and disability coverage. The company is committed to providing an inclusive workplace recognizing the diverse backgrounds and abilities of its employees.

This is a full-time management role that offers a unique opportunity to impact dining experiences in an educational setting. Aramark supports career advancement and professional development, making it an excellent choice for individuals seeking to build a rewarding career in food service management. If you have a passion for leadership, customer service, and creating memorable dining experiences, the Food Service Director role at Aramark is designed for you.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum 4 years of food service experience
  • At least 1-3 years in a management role
  • Strong communication skills
  • Ability to develop and maintain client relationships
  • Ability to deliver excellent customer service
  • Ability to work well with cross-functional teams
  • Ability to lift and stand for extended periods
  • Commitment to safety and sanitation standards

Job Qualifications

  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a bachelor’s degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • Must be able to stand for extended periods of time

Job Duties

  • Lead, mentor, engage and develop teams to maximize their contributions including recruiting, assessing, training, coaching and managing performance
  • Ensure food services appropriately connects to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems
  • Build revenue and manage budget, including cost controls regarding food, beverage and labor
  • Ensure the completion and maintenance of P&L statements
  • Achieve food and labor targets
  • Manage resources to ensure quality and cost control within budgetary guidelines
  • Implement and maintain Aramark agenda for both labor and food initiatives
  • Create value through efficient operations, appropriate cost controls and profit management
  • Full compliance with Operational Excellence fundamentals, including food and labor
  • Direct and oversee operations related to production, distribution and food service
  • Maintain a safe and healthy environment for clients, customers and employees
  • Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
  • Develops operational component forecasts and can explain variances
  • Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
  • Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
  • Recruits, hires, develops and retains front line team
  • Conducts period inventory
  • Maintains records to comply with ARAMARK, government and accrediting agency standards
  • Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
  • May participate in sales process and negotiation of contracts
  • Looks for opportunities to implement new products and services which support sales growth and client retention
  • Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
  • Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

Job Criteria

Experience

Mid Level (3-7 years)


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