Food Service Director

Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted deeply in service and driven by a strong sense of purpose, Aramark is committed to doing great things for our employees, partners, communities, and the planet. The company fosters a culture of inclusivity and equal opportunity employment, welcoming individuals from diverse backgrounds and ensuring a workplace free from discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other federally protected characteristics. Aramark believes that a career should be more than just a job – it should be a journey that develops talents, fuels passions, and empowers professional growth. For those seeking a new challenge, a sense of belonging, or a rewarding workplace, Aramark offers a supportive environment to help employees reach their fullest potential.

The Food Service Director position at Aramark is a critical management role responsible for developing and executing dining solutions tailored to meet customer needs and preferences. This leadership role involves overseeing and managing dining operations where customers order prepared foods from menus, ensuring an excellent customer experience while maintaining efficient operational standards. The Food Service Director leads, mentors, and develops teams by recruiting, assessing, training, coaching, and managing performance to maximize contributions. This role is integral in connecting food services to Aramark's Executional Framework, fostering a culture of safety, sanitation, and continuous improvement.

This position requires strong financial acumen, with responsibilities that include managing revenue and budgets, monitoring costs related to food, beverage, and labor, and maintaining profit and loss statements (P&L). The Food Service Director is expected to implement Aramark's labor and food initiatives, ensuring compliance with operational excellence fundamentals and quality standards. Additionally, this role acts as a bridge in client relationships, identifying client needs and effectively communicating operational progress to maintain strong partnerships.

The Food Service Director is also responsible for establishing and maintaining systems and procedures for ordering, receiving, storing, preparing, and serving food products, alongside menu planning and development. Operational forecasts, sanitation standards, quality, cost control, labor management, and employee training fall under this role’s purview. The position supervises front-of-house operations in dining facilities such as cafeterias and residential dining areas, developing food service plans that align with the client’s mission, vision, and sustainable practices. Through these extensive responsibilities, Aramark’s Food Service Director plays a pivotal role in ensuring a seamless dining experience, promoting sustainable service strategies, and driving continuous business growth. This role requires resilience, adaptability to change, and a proactive approach to enhancing food service operations in a dynamic environment.