Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. With a steadfast commitment to service and an inclusive culture, Aramark focuses on fostering an environment where employees can thrive, grow professionally, and make a positive impact on their communities. Renowned for its emphasis on innovation, sustainability, and operational excellence, Aramark supports diverse clients in various sectors, including education, healthcare, sports and entertainment, and business dining. The company values equal employment opportunities and upholds a strict non-discrimination policy, ensuring a supportive and dynamic workplace for all individuals regardless of their background.
The Food Service Director at Aramark plays a pivotal management role that is fundamental to the success of dining operations within client locations. This position involves the strategic development and execution of dining solutions designed to meet diverse customer needs and preferences. The Food Service Director oversees all aspects of dining services where customers select prepared foods from menus, ensuring seamless operations and superior customer experiences. With responsibilities encompassing leadership, client relationship management, financial performance, productivity, and compliance, this role demands a well-rounded professional capable of driving operational success while fostering team development.
As a leader, the Food Service Director will recruit, mentor, and coach team members, cultivating a motivated and high-performing workforce. They will implement safety and sanitation standards rigorously to maintain the highest level of operational excellence. Additionally, the role involves managing budgets and resources effectively to achieve cost controls on food, beverage, and labor, while ensuring compliance with financial and regulatory requirements such as P&L statements and government standards.
The Food Service Director also functions as a vital liaison with clients, identifying their needs and ensuring transparent communication of operational progress. This position requires hands-on management of front-of-house dining operations, including cafeteria and residential dining facilities, to align food service plans with the client's mission and sustainable practices. The role also involves conducting periodic inventory, overseeing menu planning and development, and potentially participating in sales and contract negotiations to promote business growth and client retention.
Aramark encourages continuous learning and adaptability, recognizing that job duties may evolve to meet changing business needs. Through this role, the Food Service Director will contribute significantly to building an efficient, customer-centric dining operation that supports Aramark's vision and values, offering employees opportunities to expand their skills while making meaningful contributions to the company and its stakeholders.
The Food Service Director at Aramark plays a pivotal management role that is fundamental to the success of dining operations within client locations. This position involves the strategic development and execution of dining solutions designed to meet diverse customer needs and preferences. The Food Service Director oversees all aspects of dining services where customers select prepared foods from menus, ensuring seamless operations and superior customer experiences. With responsibilities encompassing leadership, client relationship management, financial performance, productivity, and compliance, this role demands a well-rounded professional capable of driving operational success while fostering team development.
As a leader, the Food Service Director will recruit, mentor, and coach team members, cultivating a motivated and high-performing workforce. They will implement safety and sanitation standards rigorously to maintain the highest level of operational excellence. Additionally, the role involves managing budgets and resources effectively to achieve cost controls on food, beverage, and labor, while ensuring compliance with financial and regulatory requirements such as P&L statements and government standards.
The Food Service Director also functions as a vital liaison with clients, identifying their needs and ensuring transparent communication of operational progress. This position requires hands-on management of front-of-house dining operations, including cafeteria and residential dining facilities, to align food service plans with the client's mission and sustainable practices. The role also involves conducting periodic inventory, overseeing menu planning and development, and potentially participating in sales and contract negotiations to promote business growth and client retention.
Aramark encourages continuous learning and adaptability, recognizing that job duties may evolve to meet changing business needs. Through this role, the Food Service Director will contribute significantly to building an efficient, customer-centric dining operation that supports Aramark's vision and values, offering employees opportunities to expand their skills while making meaningful contributions to the company and its stakeholders.
Job Requirements
- Requires at least 4 years of experience
- Requires at least 1-3 years of experience in a management role
- Requires previous experience in food service
- Requires a bachelor's degree or equivalent experience
- Strong communication skills
- Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting carrying pushing and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Qualifications
- Requires at least 4 years of experience
- Requires at least 1-3 years of experience in a management role
- Requires previous experience in food service
- Requires a bachelor's degree or equivalent experience
- Strong communication skills
- Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting carrying pushing and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Lead mentor engage and develop teams to maximize their contributions including recruiting assessing training coaching and managing performance
- Ensure food services appropriately connects to the Executional Framework
- Coach employees by creating a shared understanding about what needs to be achieved and how to execute
- Reward and recognize employees
- Ensure safety and sanitation standards in all operations
- Identify client needs and effectively communicate operational progress
- Adopt Aramark process and systems
- Build revenue and manage budget including cost controls regarding food beverage and labor
- Ensure the completion and maintenance of P&L statements
- Achieve food and labor targets
- Manage resources to ensure quality and cost control within budgetary guidelines
- Implement and maintain Aramark agenda for both labor and food initiatives
- Create value through efficient operations appropriate cost controls and profit management
- Full compliance with Operational Excellence fundamentals including food and labor
- Direct and oversee operations related to production distribution and food service
- Maintain a safe and healthy environment for clients customers and employees
- Comply with all applicable policies rules and regulations including but not limited to those relating to safety health wage and hour
- Establish and maintain systems and procedures for the ordering receiving storing preparing and serving of food related products as well as menu planning and development
- Develops operational component forecasts and can explain variances
- Responsible for components accounting functions
- Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
- Coordinates and supervises unit personnel regarding production merchandising quality and cost control labor management and employee training
- Recruits hires develops and retains front line team
- Conducts period inventory
- Maintains records to comply with ARAMARK government and accrediting agency standards
- Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
- May participate in sales process and negotiation of contracts
- Looks for opportunities to implement new products and services which support sales growth and client retention
- Manage the front of the house of the dining operation cafeteria Residential Dining Facility
- Develop and implement food service plans aligned with the client's mission and vision to include sustainable practices
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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