Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Employee assistance program
Get Paid Early
Tuition Discount through Partnership College
Parental leave
Meal Plan and Employee Discounts
Hourly pay $16-19
Job Description
SSA Group is a distinguished hospitality management company specializing in partnerships with zoos, aquariums, museums, and other cultural attractions across the United States. With over 50 years of experience in the industry, SSA Group has carved out a reputation for excellence by consistently innovating and refining best practices tailored to the unique needs of each partner. Known for integrating a variety of services such as dining, retail, and admissions, SSA Group aims to maximize revenue opportunities while enhancing the overall guest experience. The company operates with a strong commitment to pillars like sustainability, inclusivity, and innovation, underscoring its mission to... Show More
Job Requirements
- Strong interpersonal and communication skills
- exceptional problem solving and decision making skills combined with the ability to be organized
- demonstrates the ability to remain flexible in a fast-paced environment
- ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
- physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
- ability to work varied hours/days, including nights, weekends and holidays, as needed
Job Qualifications
- Food handling license preferred
- 1-2 years food preparation experience
- strong interpersonal and communication skills
- exceptional problem solving and decision making skills combined with the ability to be organized
- demonstrates the ability to remain flexible in a fast-paced environment
- team player, personable, professional, upbeat and energetic, and takes initiative
Job Duties
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- supports restaurant prep (BOH and line) for daily operation
- meets daily quickservice, food service, safety and quality, availability, merchandising and guest service standards
- ensures proper food quantities are set for daily and ongoing service
- participates in safety logs including food temperatures, rotation and waste as necessary
- ensures safe food handling is maintained
- ensures proper uniform, hygiene, hand-washing and glove use with self
- maintains a SSAfe work environment by abiding to all SSAFETY rules
- follows through daily prep and items lists, as assigned
- actively helps to support operation in assigned role, supporting holes as necessary
- actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigated against further occurrence
- communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
- remains knowledgeable of all menu items, prices and specials for sharing with guests
- assists with dishwashing as necessary
- perform other tasks as deemed necessary
- maintains a clean, safe and organized work environment
- uphold and demonstrate a complete understanding of company policies and procedures
Job Location
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