Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
hourly, non-exempt pay based on experience and education
Employee assistance program
Get Paid Early
Tuition Discount through Partnership College
Parental leave
meal plan
Employee Discounts
Job Description
SSA Group is a distinguished leader in the hospitality and cultural attraction industry, partnering with zoos, aquariums, museums, and various cultural venues across the United States. With a rich history spanning over 50 years, SSA Group has become synonymous with innovation, sustainability, inclusivity, and exemplary service. The company specializes in integrating dining, retail, admissions, and other services to elevate revenue opportunities and enhance guest experiences for its partners. Its family-oriented culture is built on dedication, love, and a commitment to exceeding industry standards by customizing best practices uniquely for each partner. SSA Group’s mission focuses on furthering the goals of... Show More
Job Requirements
- physical ability to stand for extended periods and to move and handle boxes (10-35lbs)
- ability to work varied hours/days including nights, weekends and holidays
- strong interpersonal and communication skills
- exceptional problem solving/decision making skills combined with the ability to be organized
- demonstrates the ability to remain flexible in a fast-paced environment
- ideal candidate is a team player, personable, professional, upbeat and energetic
- takes initiative
Job Qualifications
- strong interpersonal and communication skills
- exceptional problem solving/decision making skills combined with the ability to be organized
- ability to remain flexible in a fast-paced environment
- team player, personable, professional, upbeat and energetic
- takes initiative
- food handling license preferred
- 1-2 years food preparation experience
Job Duties
- perform steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- support restaurant prep (BOH and line) for daily operation
- meet daily quick service, food service, safety and quality, availability, merchandising and guest service standards
- ensure proper food quantities are set for daily and ongoing service
- participate in safety logs including food temperatures, rotation and waste as necessary
- ensure safe food handling is maintained
- ensure proper uniform, hygiene, hand-washing and glove use
- maintain a SSAfe work environment by abiding to all SSAFETY rules
- follow through daily prep and items lists as assigned
- actively help to support operation in assigned role and support holes as necessary
- respond efficiently to guest and client feedback with reports to supervisor
- communicate issues with daily service or quality up to Restaurant Supervisor and/or Food Operations Manager
- remain knowledgeable of all menu items, prices and specials
- assist with dishwashing as necessary
- perform other tasks as deemed necessary
- maintain a clean, safe and organized work environment
- uphold and demonstrate understanding of company policies and procedures
Job Location
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