Food Service Associate

Food City is a privately held, family-owned company with a strong commitment to its guiding mission to 'run the best store in town.' As a regional grocery chain, Food City emphasizes quality products, excellent customer service, and community involvement. The company fosters a friendly and supportive work environment that values its associates as its most vital asset. With over 13% ownership held by employees through an employee stock ownership plan, Food City promotes pride and dedication in the services and products delivered to customers. The company supports work-life balance by offering flexible schedules, enabling associates to spend ample time with family and friends. Food City welcomes individuals interested in diverse career paths ranging from baking and accounting to trucking and retail services. This inclusive hiring approach offers rewarding career opportunities for candidates at various experience levels and backgrounds.

The Food Service Associate role at Food City is pivotal to maintaining the company’s high standards for customer service and product quality. This position involves delivering courteous, efficient, and friendly customer service that supports Food City's mission to be the best store in town. The associate will prepare, produce, and serve high-quality food products, including making sandwiches, working with the hot bar, slicing meats and cheese, and assisting with specialty orders such as telephone cake orders. Maintaining cleanliness and organization in the workstation and surrounding areas is crucial, including tasks like washing dishes and mopping. Associates are also responsible for ensuring proper packaging and accurate labeling of self-service products in compliance with company standards.

Safety and adherence to Food City's Food Safety Program is a priority; therefore, associates must comply with all food safety guidelines to protect customers and themselves. Additionally, the role requires flexibility as food service associates are cross-trained in multiple areas with varying responsibilities, which promotes teamwork and a positive work environment. This cross-training enables associates to develop diverse skills and adapt to different tasks as needed. Food City values associates who contribute to creating an atmosphere of friendliness and fun, all while prioritizing customer satisfaction. This role requires on-site attendance during scheduled shifts and commitment to company policies. Food City offers competitive benefits, including 401(k) with company match, employee stock ownership, comprehensive medical and dental plans, paid holidays and vacations, and more, making it an excellent opportunity for those seeking a rewarding career in the food service and retail industry.