Food Service Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.50 - $19.50
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Work Schedule

Flexible
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Benefits

Company profit share bonus 2x a year
Opportunities for advancement
Flexible work schedules
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
Company paid life insurance
Company Paid Disability Insurance
401k Match
Performance-based raises
Tuition Reimbursement

Job Description

Jacksons is a well-established food service company known for its commitment to quality and customer satisfaction in the fast-food industry. As a prominent player in the food service sector, Jacksons offers a dynamic work environment where employees are encouraged to grow professionally and contribute to the company’s continued success. The company values hard work, team spirit, and a passion for delivering delicious food and excellent customer service. It prides itself on fostering a supportive workplace culture with ample opportunities for advancement, flexible work schedules, and comprehensive benefits. Employees at Jacksons are recognized for their dedication, and the company supports their personal and financial growth through various incentives such as company profit-sharing bonuses, 401k matching, and tuition reimbursement programs.

The Food Service Assistant Manager role at Jacksons is a vital position within the fast-food segment of the company. This leadership role focuses on driving sales by ensuring the delivery of great-tasting food and the effective execution of Jacksons’ fast-food program. The assistant manager monitors sales data regularly and makes adjustments based on business volumes to maximize profitability. In addition to overseeing food quality and customer engagement, the Food Service Assistant Manager leads, trains, and mentors the fast-food team, ensuring they thrive in a fast-paced, customer-oriented environment. This role requires a proactive approach to coaching staff, maintaining high sanitation and food safety standards, and balancing operational tasks with customer service excellence.

Starting at $18.50 to $19.50 per hour, this full-time position offers not only competitive pay but also significant perks. Jacksons provides its employees with full-time medical, vision, dental insurance, and paid time off, along with company-paid life and disability insurance. The company’s supportive benefits extend to financial wellness with a 401k match and performance-based raises. Employees also benefit from tuition reimbursement of up to $5,250 per year, supporting their educational aspirations and ongoing professional development.

This position demands a flexible schedule, including availability for weekends and holidays, which is critical to supporting a 24/7 operational environment. The Food Service Assistant Manager will play a hands-on role in completing food ordering, managing inventory levels, training new team members, and actively promoting fast-food and deli products through sampling and customer engagement. Other key responsibilities include ensuring the cleanliness and functionality of equipment, maintaining proper food handling and sanitation procedures, and participating in store meetings to share insights and training materials.

Overall, the Food Service Assistant Manager position at Jacksons is an excellent opportunity for food service professionals looking to take the next step in their career. It suits individuals who are passionate about food quality, customer service, and team leadership in a fast-paced environment. With ample room for growth and a comprehensive benefits package, Jacksons provides a stable and rewarding work environment for dedicated professionals ready to lead by example and deliver superior service.

Job Requirements

  • Flexible availability to support business needs for a 24/7 operation including holidays and weekends
  • A food handlers permit as required by county, city, or state
  • Experience in the food service industry
  • Ability to read and analyze basic spreadsheets
  • Excellent communication skills
  • Ability to lead and train a team
  • Strong customer service orientation

Job Qualifications

  • Flexible availability to support business needs for a 24/7 operation including holidays and weekends
  • A food handlers permit as required by county, city, or state
  • A willingness and passion for delivering exceptional customer service
  • Experience in the food service industry a plus
  • Excellent communication with a friendly can-do attitude
  • The ability to read and analyze basic spreadsheets
  • A history of leading by example and doing the right thing, always
  • An example of teamwork
  • The ability to think quickly on your feet and react to change

Job Duties

  • Welcome every customer with a smile, thanking them for their business, and inviting them back
  • Complete all food ordering for the store
  • Maintain appropriate levels of prep items and food, checking/adjusting daily
  • Teach and train fast food team members in all food service, deli, and beverage promotions and programs and manage training for all fast-food employees
  • Actively sample fast food, deli, and beverage products to drive sales and offer bounce back coupons when needed
  • Ensure fast food equipment is clean and in proper working condition and report any maintenance or issues to the store manager
  • Review KPI dashboard on a weekly basis and communicate success and opportunities with team
  • Complete waste sheets and temperature log daily and ensure all food hold times are upheld
  • Ensure proper sanitation and food handling/prep/storage/disposal procedures are followed
  • Participate in store meetings and present food related material as required
  • Additional duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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