Food Server - Serrano Vista Cafe - On Call

Palms is a distinguished hospitality establishment renowned for delivering exceptional guest experiences through its dedicated service and vibrant atmosphere. As a leading player in the food and beverage industry, Palms showcases a commitment to quality dining and outstanding customer interactions. Our resort-style location brings together a dynamic blend of leisure and luxury, catering to guests from around the globe. With an emphasis on cultural diversity and inclusive employment practices, Palms fosters a welcoming and supportive work environment where every team member's growth and well-being are paramount. Our dedication to excellence is mirrored in our attentive staff, sophisticated menu offerings, and a seamless service experience that makes every visit memorable. We are currently seeking a skilled and personable Food Server to join our team, reporting directly to the Assistant Manager and/or General Manager. This role is integral to our restaurant operations, focusing on customer service, order accuracy, and maintaining a clean and inviting dining environment. The Food Server acts as the face of Palms for many guests, ensuring they feel welcomed from the moment they enter and throughout their dining experience. Responsibilities include greeting guests warmly, taking orders precisely, delivering food and beverages efficiently, and finalizing checks accurately. Additionally, the server is required to uphold cleanliness standards by performing side work and general cleaning of their assigned stations, including tables and POS areas. The ideal candidate must possess in-depth knowledge of menu items, including wines, champagnes, liquors, beers, and non-alcoholic beverages, ensuring they can confidently recommend and describe selections to enhance the dining experience. Familiarity with kitchen equipment and safety regulations is essential to support smooth service flow. Strong communication skills, both verbal and written in English, are necessary for effective interaction with guests, management, and kitchen staff. This position demands an ability to anticipate guest needs with urgency and professionalism, contributing to a positive and memorable atmosphere. Palms values employees with extensive food and beverage experience, especially in fast-paced environments and resort settings, where high standards and a polished service delivery are critical. Candidates should be prepared to work varied shifts, including evenings, weekends, and holidays, accommodating the dynamic and busy nature of hospitality. Our commitment to inclusivity means that we consider equivalent combinations of education and progressive experience, providing opportunities for advancement within our esteemed property.