Food Server (Part-time & Full-time)

San Bernardino, CA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career Development

Paid holidays

Job Description

San Manuel Casino is a premier entertainment and hospitality company located in the Inland Empire region. Known for its luxurious casino, diverse dining options, and engaging entertainment experiences, San Manuel stands out as one of the largest private employers in the area. The company is committed to providing a friendly, dynamic, and inclusive work environment where employees are encouraged to grow and develop their careers. Their dedication to employee well-being is evident through comprehensive benefits and opportunities for advancement. San Manuel Casino prides itself on adhering to high standards of service, creating memorable experiences for guests while maintaining a respectful and professional workplace for staff.

The Food Server role at San Manuel Casino is a key position within the Food and Beverage department, operating under the direction of the Supervisor, Food & Beverage. This role entails delivering accurate, responsible, and efficient service to guests while upholding the Yaamava Brand Standards. Key responsibilities include taking food and beverage orders, serving guests promptly and courteously, assisting diners with disabilities, and ensuring overall guest satisfaction throughout the dining experience. The Food Server works closely with both kitchen and front-of-house staff to ensure a smooth operation, maintain cleanliness, quality, and uphold exceptional hospitality standards.

This position offers an opportunity to be part of a vibrant team in a fast-paced, high-demand casino and resort environment. Food Servers at San Manuel contribute significantly to the overall dining experience by managing guest interactions, maintaining an organized workspace, and supporting the department's operations through various tasks such as restocking supplies and assisting with special events, banquets, and concerts. The position requires a combination of physical stamina, attention to detail, and strong communication skills, all of which help enhance the guests’ experiences and align with the company’s reputation for outstanding service and quality. Employment at San Manuel Casino includes shifts during evenings, weekends, and holidays, reflecting the nature of the hospitality industry. Furthermore, San Manuel provides opportunities for career growth and values employees' contributions towards a collaborative and supportive workplace environment.

Job Requirements

High school diploma or GED
Minimum three months of related experience and or training
Must be able to read write and communicate in English
Must be able to perform simple mathematical operations
Must be able to manage cash transactions accurately and securely
Must be able to provide friendly and efficient service to guests and team members
Must be able to communicate clearly and effectively
Must be able to work under pressure
Must obtain and maintain a current Food Handler's Card
May be required to obtain and maintain a gaming license
No driving responsibilities required

Job Qualifications

High school diploma or GED
Minimum three months of related experience and or training
Ability to read write and communicate in English
Ability to perform simple mathematical operations such as addition subtraction multiplication and division
Ability to manage cash transactions accurately and securely
Ability to provide friendly and efficient service to guests and team members addressing needs and resolving issues
Ability to communicate clearly and effectively with guests and team members
Ability to work under pressure staying calm and efficient during busy periods

Job Duties

Serve and assist diners with their food orders ensuring a pleasant dining experience
Carry plates of food for customers with disabilities providing welcoming and efficient service
Take beverage orders as guests are seated deliver drinks promptly and accurately offer refills as necessary
Remove empty plates as guests revisit buffet lines ensuring a tidy dining area
Replenish tableware as needed maintain a seamless dining experience
Maintain cleanliness organization and preparedness of immediate workspace and adjacent areas
Clean and reset tables after guests leave ensuring tabletops chair seats and surrounding floors are free of debris
Dispose of all refuse accumulated during shift including boxes
Keep walkways clear of debris ensuring floor cleanliness
Wash and dry serving trays ensuring readiness for use
Ensure stations are fully stocked with condiments plastic ware coffee and other necessary items
Restock ice bins at start of shift and continuously during operations
Assist with special projects including monthly meetings special banquets concerts and special guests
Notify leader on duty of problems or concerns
Perform other duties as assigned to support efficient department operation