Job Overview
Compensation
Hourly
Range $9.50 - $16.00
Work Schedule
Flexible
Benefits
flexible schedule
Employee Discounts
Training and Development
Team-oriented environment
Opportunity for advancement
competitive pay
Health Insurance
Job Description
Hard Rock Biloxi is part of the globally recognized Hard Rock brand, known for its unique blend of rock 'n' roll culture, exceptional entertainment, and hospitality services comprising casino, hotel, and restaurant operations. Located in Biloxi, Mississippi, this venue offers an immersive experience that combines thrilling gaming opportunities with world-class dining and hospitality. Hard Rock Biloxi focuses on delivering a high-energy atmosphere, authentic experiences, and outstanding customer service, making it a premier destination for visitors seeking entertainment, leisure, and memorable events. Renowned for its dedication to customer satisfaction and vibrant brand presence, Hard Rock maintains standards that ensure guests enjoy an engaging and seamless experience in a dynamic environment.
The Server role at Hard Rock Biloxi is integral to maintaining the venue's commitment to authentic and excellent service. This position involves actively engaging with guests to address their needs promptly and professionally, while working as part of a collaborative team to create a smooth and enjoyable experience for all attendees. Servers are responsible not only for taking and fulfilling food and beverage orders but also for performing supporting duties such as side work, table bussing, and maintaining cleanliness and organization within the service areas. They must adhere to all sanitation standards and company policies, uphold the values and mission statement of Hard Rock, and stay informed about property information and current promotions to enrich guest interactions.
This role requires a high level of energy, attention to detail, and interpersonal skills to project a professional and positive image that aligns with the Hard Rock culture. It offers a dynamic work environment with flexible hours and shifts, suitable for individuals who thrive in fast-paced hospitality settings. Servers at Hard Rock Biloxi contribute directly to the overall guest experience, ensuring every event or dining service meets the brand's elevated standards. Their responsibilities extend beyond traditional serving tasks, including preparation duties, team collaboration, and participation in opening and closing operations, demonstrating a comprehensive involvement in the venue's daily functions. This position plays a crucial part in fostering an environment where guests feel valued and where the Hard Rock legacy of authentic experiences that rock continues to thrive.
The Server role at Hard Rock Biloxi is integral to maintaining the venue's commitment to authentic and excellent service. This position involves actively engaging with guests to address their needs promptly and professionally, while working as part of a collaborative team to create a smooth and enjoyable experience for all attendees. Servers are responsible not only for taking and fulfilling food and beverage orders but also for performing supporting duties such as side work, table bussing, and maintaining cleanliness and organization within the service areas. They must adhere to all sanitation standards and company policies, uphold the values and mission statement of Hard Rock, and stay informed about property information and current promotions to enrich guest interactions.
This role requires a high level of energy, attention to detail, and interpersonal skills to project a professional and positive image that aligns with the Hard Rock culture. It offers a dynamic work environment with flexible hours and shifts, suitable for individuals who thrive in fast-paced hospitality settings. Servers at Hard Rock Biloxi contribute directly to the overall guest experience, ensuring every event or dining service meets the brand's elevated standards. Their responsibilities extend beyond traditional serving tasks, including preparation duties, team collaboration, and participation in opening and closing operations, demonstrating a comprehensive involvement in the venue's daily functions. This position plays a crucial part in fostering an environment where guests feel valued and where the Hard Rock legacy of authentic experiences that rock continues to thrive.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or food service preferred
- Ability to work flexible hours and shifts
- Excellent interpersonal skills
- Detail oriented
- Professional appearance
- High energy
- Ability to follow sanitation practices
Job Qualifications
- High school diploma or equivalent
- Previous experience in the hospitality or food service industry preferred
- Strong communication and interpersonal skills
- Ability to work flexibly in a team environment
- Knowledge of food and beverage service procedures
- Attention to detail and professionalism
- Ability to maintain sanitation standards
- Positive attitude and high energy
- Familiarity with company policies and standards
Job Duties
- Monitors guests' needs on a continual basis ensuring all requests are promptly filled
- Performs as a team with other servers to provide Rocking guest service
- Performs all necessary side work such as polishing and rolling silverware restocking items filling salt and pepper shakers cutting lemons etc
- Performs as a team with other rockers to produce a smoothly run function
- Performs bus person duties to clear tables when guests have completed their meals
- Assists with opening and closing the functions according to prescribed specifications
- Performs all necessary tasks to service guests such as taking and filling all food and drink orders whenever necessary and maintaining the venue in a clean and neat manner
- Maintains all proper sanitation practices
- Maintains knowledge of property information including memorabilia
- Abides to Freeman Standards
- Knows hours of operation and current promotions
- Knows food products food promotions and food available on buffet stations
- Completes assigned side work duties use of supplies cleaning and organizing assigned areas
- Returns any lost and found articles to supervisor immediately
- Upholds the Mission Statement We create authentic experiences that rock
- Represents Hard Rock Biloxi in the most positive manner with guests co-workers managers and vendors
- Lives by the Hard Rock Values
- Follows The Legal Stuff guidelines
Job Location
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