Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $16.00
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Career growth opportunities
supportive work environment
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America. In addition to physical locations, PENN Entertainment extends its reach through online sports betting and iCasino platforms such as ESPN BET and theScore Bet Sportsbook and Casino. This company operates in a fast-paced, dynamic industry focused on delivering fun and excitement to its guests while fostering a diverse and inclusive workplace culture. PENN Entertainment is committed to values such as diversity, sustainability, and community engagement, making it more than just a purveyor of entertainment but also a responsible corporate... Show More
Job Requirements
- Must be at least 21 years of age
- Obtain and maintain valid alcohol serving permits
- Read, write, speak and understand English
- Available to work nights, weekends, holidays and overtime as needed
- Must meet company professional appearance standards
- Must be physically mobile with reasonable accommodations
- Must be able to respond to visual and aural cues
- Able to work in constricting areas
- Must tolerate industry standard cleaning chemicals, second-hand smoke, noise and bright lights
Job Qualifications
- Prior customer service experience in a fast paced environment preferred
- Previous cashiering experience in a high volume restaurant preferred
- Excellent customer service and communication skills
- Ability to work in fast paced, often crowded and noisy environments
- Ability to accurately and quickly process cash transactions
- Ability to lift and carry up to 35 lbs
- Ability to stand and walk for extended periods
- Strong interpersonal skills with a professional appearance
Job Duties
- Provide fast, friendly, professional and responsive customer service to restaurant guests and staff
- Operate cash register/POS system, accurately processing transactions and giving correct change
- Maintain integrity of financial controls and responsibilities
- Keep designated work area clean and organized and assist with dining room cleanliness
- Resolve service issues following service recovery protocols
- Promote current casino events and programs and provide directions to guests
- Thank customers, invite them back and encourage repeat business
Job Location
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