Food Server - El Torito

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $18.04
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Health Insurance
Sick Time

Job Description

Xperience Restaurant Group (XRG) is a leading hospitality company dedicated to creating exceptional dining experiences. With a firm foundation built on passion, dedication, and a commitment to excellence, XRG consistently sets high standards for guest service and employee satisfaction. Renowned for its vibrant culture and emphasis on teamwork, XRG thrives on delivering not just meals but unforgettable eXperiences to its guests. Recognized as a Certified Top Workplace for five consecutive years, XRG fosters an environment where every team member is valued and empowered to grow professionally and personally.

The Food Server role at XRG is a crucial position that bridges the gap between the restaurant and its guests. The ideal candidate is someone passionate about hospitality, who takes pride in providing outstanding customer service. This role offers a competitive pay rate of $18.04 per hour plus tips, ensuring your hard work is rewarded financially. Additionally, it comes with a variety of benefits including health insurance for full-time team members, flexible scheduling, and opportunities for career advancement within the company. This position is perfect for individuals who enjoy working in a fast-paced, team-oriented environment and have a genuine desire to create memorable dining experiences.

As a Food Server at XRG, you will be responsible for welcoming guests warmly, providing detailed menu knowledge including allergen information, and ensuring orders are taken promptly and accurately. You will act as an ambassador for the brand by cultivating relationships with regular guests and enhancing repeat business. Efficiency and attention to detail during service are paramount, with responsibilities extending to food and beverage delivery, maintaining stock levels, and managing payment transactions accurately via the POS system. Working with the team, you will uphold safety, sanitation, and liquor law compliance to guarantee a safe and enjoyable dining environment.

Beyond the day-to-day tasks, XRG offers a strong culture fueled by core values that create a unique workplace. Employees benefit from team member dining discounts for themselves and guests, referral programs that reward sharing the positive experience, and financial well-being programs including credit union benefits like checking, savings, loans, and financial education. Partner perks open doors to discounts on theme parks, travel, apparel, and sports tickets, promoting a rewarding work-life balance. Available sick time in several states provides peace of mind, further demonstrating XRG's commitment to employee care. Join the #XRGFam and take part in a journey where your passion and skills will lead to limitless growth and exciting opportunities.

Job Requirements

  • High school diploma preferred
  • Proof of eligibility to work in the United States
  • Valid driver’s license
  • 18 plus years of age
  • Possession of or the ability to possess all state required work cards
  • Minimum of two years related experience
  • Experience with POS systems
  • Familiarity with beer and spirits
  • Proper lifting techniques
  • Guest relations
  • Sanitation and safety
  • Safe alcohol service
  • Full service restaurant operations
  • Ability to communicate effectively and assertively in English both verbally and in writing with staff, clients, and the public

Job Qualifications

  • High school diploma preferred
  • Proof of eligibility to work in the United States
  • Valid driver’s license
  • 18 plus years of age
  • Possession of or the ability to possess all state required work cards
  • Minimum of two years related experience
  • Experience with POS systems
  • Familiarity with beer and spirits
  • Proper lifting techniques
  • Guest relations
  • Sanitation and safety
  • Safe alcohol service
  • Full service restaurant operations
  • Ability to communicate effectively and assertively in English both verbally and in writing with staff, clients, and the public

Job Duties

  • Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
  • Recognize and cultivate regular guests and repeat business
  • Take and enter orders into POS system promptly and accurately
  • Ensure all the food and drinks are served immediately and according to specifications
  • Ensure that all the necessary stock is being replenished during the shift
  • Move furniture as directed by management including tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
  • Respond to guest concerns or complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary

Job Criteria

Experience

Mid Level (3-7 years)


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