Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Meal Allowances
flexible scheduling
retirement plans

Job Description

We are a vibrant and customer-centric restaurant dedicated to providing exceptional dining experiences to our valued guests. Our establishment prides itself on creating a warm and inviting atmosphere where every visitor feels welcomed and well cared for. With a focus on high-quality food, attentive service, and attention to detail, we strive to make each dining occasion memorable and enjoyable. Our restaurant is known for its energetic team spirit and commitment to excellence, which fosters an environment where employees can thrive and grow professionally. We embrace innovative reservation systems such as OpenTable and use modern POS technology like Toast to streamline operations and enhance guest satisfaction.

We are currently seeking an energetic and dedicated Restaurant Server to join our lively dining team. This is a crucial front-of-house role where you will act as the friendly face of the restaurant, greeting guests warmly upon arrival and assisting with seating arrangements. Utilizing reservation systems and maintaining organized service flow will be part of your responsibilities. You will take accurate food and beverage orders, paying close attention to special requests and communicating those clearly to the kitchen and bar staff. Using the Toast POS system, you will process orders and handle cash or card transactions efficiently and accurately.

Your role also includes upselling menu items to enhance the guest experience and support the restaurant's sales goals. Promptly serving food and beverages while ensuring presentation standards and cleanliness will be vital to your success. You will clear tables efficiently by bussing dishes and maintaining a tidy dining area, supporting food preparation or kitchen staff as needed. Providing exceptional guest relations is essential; you will answer questions, resolve concerns quickly, and ensure overall guest satisfaction throughout their dining experience.

This role requires an energetic individual with a strong focus on customer service, food safety, and efficient multitasking in a fast-paced environment. Flexibility in working hours, including evenings, weekends, and holidays, is required to support restaurant operations. If you are enthusiastic about hospitality, communicate clearly, and have a passion for delivering memorable dining experiences, this position offers an exciting opportunity to join a dynamic team that values your contribution and dedication.

Job Requirements

  • Previous restaurant experience or food service background is preferred
  • Fine dining experience is a plus
  • Knowledge of POS systems such as Toast
  • Experience with OpenTable
  • Strong customer service skills with a friendly energetic attitude and excellent communication abilities
  • Ability to manage time effectively in a fast-paced environment while multitasking between serving bussing and assisting colleagues
  • Basic math skills for handling cash transactions accurately and performing simple calculations for bills or tips
  • Understanding of food safety standards sanitation practices and proper food handling procedures
  • Experience in food industry roles such as serving host or hostess duties or food preparation enhances your candidacy
  • Ability to work flexible hours including evenings weekends and holidays as required by restaurant operations

Job Qualifications

  • Previous restaurant experience or food service background
  • Knowledge of POS systems such as Toast
  • Experience with OpenTable reservation systems
  • Strong customer service skills
  • Friendly energetic attitude
  • Excellent communication skills
  • Basic math skills
  • Understanding of food safety standards sanitation practices and proper food handling procedures
  • Experience with serving host/hostess duties or food preparation

Job Duties

  • Greet guests warmly upon arrival and assist with seating arrangements utilizing reservation systems such as OpenTable
  • Take accurate food and beverage orders ensuring special requests are noted and communicated clearly to the kitchen and bar staff
  • Use Toast POS systems to process orders payments and handle cash or card transactions efficiently
  • Upsell menu items to enhance guest experience and increase sales opportunities through suggestive selling techniques
  • Serve food and beverages promptly ensuring presentation standards are met while maintaining cleanliness and sanitation protocols
  • Clear tables efficiently by bussing dishes maintaining a tidy dining area and assisting with food preparation or kitchen support as needed
  • Provide exceptional guest relations by addressing questions resolving concerns quickly and ensuring overall satisfaction throughout the dining experience

Job Criteria

Experience

Entry Level (1-2 years)


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