Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
employee recognition programs
Job Description
Derby City Gaming & Hotel is a premier entertainment and hospitality destination located in Louisville, Kentucky, featuring nearly 1,300 of the latest gaming options for guests to enjoy. The establishment combines the excitement of a casino with upscale amenities, including a grab-n-go restaurant, Oliver's Chophouse & Bourbon Bar, a Kentucky Derby-themed hotel, and lively live music events. Known for excellence in guest service and a vibrant atmosphere, Derby City Gaming & Hotel has garnered recognition as one of the "Best Places to Work in Greater Louisville" by Louisville Business First, reflecting its commitment to employee satisfaction and a positive workplace environment.
The Oliver's Chophouse and Bourbon Bar Food Server position plays a vital role in maintaining the image and high standards of the dining establishment. This role involves providing guests with a memorable and refined dining experience in a fine dining environment within a busy casino-steakhouse setting. The food server is responsible not only for taking and delivering orders promptly but also for ensuring that the restaurant's dining area remains clean, organized, and inviting at all times. The position requires professionalism, attention to detail, and excellent interpersonal skills to handle a diverse variety of guests under potentially fast-paced or high-pressure situations. Additionally, the food server must uphold responsible alcohol service policies and contribute to an environment that prioritizes safety and guest satisfaction.
This role offers a flexible schedule, including availability during weekends, holidays, and evening shifts to accommodate the busy nature of the hospitality and gaming industry. An ideal candidate is someone enthusiastic about fine dining, knowledgeable about wine and spirits, and ready to work effectively as part of a team. Experience in the casino steakhouse environment is preferred but not mandatory, as training and development are available for the right candidate. With a clear focus on exceeding guest expectations, this role is key in delivering the exemplary service standard that Derby City Gaming & Hotel is known for, supporting an engaging and rewarding guest experience while being part of a celebrated workplace culture.
The Oliver's Chophouse and Bourbon Bar Food Server position plays a vital role in maintaining the image and high standards of the dining establishment. This role involves providing guests with a memorable and refined dining experience in a fine dining environment within a busy casino-steakhouse setting. The food server is responsible not only for taking and delivering orders promptly but also for ensuring that the restaurant's dining area remains clean, organized, and inviting at all times. The position requires professionalism, attention to detail, and excellent interpersonal skills to handle a diverse variety of guests under potentially fast-paced or high-pressure situations. Additionally, the food server must uphold responsible alcohol service policies and contribute to an environment that prioritizes safety and guest satisfaction.
This role offers a flexible schedule, including availability during weekends, holidays, and evening shifts to accommodate the busy nature of the hospitality and gaming industry. An ideal candidate is someone enthusiastic about fine dining, knowledgeable about wine and spirits, and ready to work effectively as part of a team. Experience in the casino steakhouse environment is preferred but not mandatory, as training and development are available for the right candidate. With a clear focus on exceeding guest expectations, this role is key in delivering the exemplary service standard that Derby City Gaming & Hotel is known for, supporting an engaging and rewarding guest experience while being part of a celebrated workplace culture.
Job Requirements
- Must have a high school diploma or equivalent
- Preferred fine dining experience in a high-volume casino steakhouse
- Knowledge of wines, alcohol, and basic food knowledge preferred
- Six months prior work experience preferred
- Able to obtain and maintain a valid Kentucky gaming and racing license
- Willingness to work flexible hours including nights, weekends, and holidays
- Ability to perform physical activities such as standing, walking, climbing, stooping, kneeling, crouching, and talking
- Must maintain confidentiality and professional conduct
- Must adhere to standard operating procedures
Job Qualifications
- High school diploma or equivalent
- Fine dining experience preferred
- Knowledge of wines, alcohol, and basic food knowledge preferred
- Six months prior work experience preferred
- Ability to obtain and maintain a valid Kentucky gaming and racing license
- Strong oral and written communication skills
- Ability to work flexible hours including weekends, holidays, and nights
- Demonstrated interpersonal skills
- Ability to work effectively with others
- Capable of working in a fast-paced environment
Job Duties
- Take orders from patrons and return orders in a timely manner
- Ensure dining area is clean and orderly at all times
- Perform responsible alcohol service and pass any required training
- Manage guest banking for dining room checks
- Clean and polish tableware and pre-bus tables
- Deliver and serve beverages, food, and non-food items
- Ensure the safety and security of employees and guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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