Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and development opportunities
Job Description
Our company is a well-established hospitality enterprise known for delivering exceptional dining experiences to our guests. We pride ourselves on creating a welcoming environment where guests feel valued and satisfied with their visits. As a prominent part of the restaurant and food service industry, we focus on quality, customer satisfaction, and maintaining high standards of service that make every meal memorable. Our team is driven by professionalism, positive attitudes, and a commitment to excellence, ensuring that every visitor has a pleasant and enjoyable time at our establishment.
We are currently seeking a dedicated Food Server to join our team. This role is vital in bridging the communication between the kitchen and our guests, ensuring that patrons receive timely service and accurate information about menu offerings. The Food Server will embody a positive and accommodating attitude, effortlessly answering customer inquiries and handling special requests with professionalism and warmth. They will be knowledgeable about the day-to-day specials, menu preparation methods, and pricing, effectively conveying this information to guests to enhance their dining experience.
The position involves not only serving meals and beverages promptly but also managing side tasks such as restocking the service station, making coffee, and assisting other team members when needed. The Food Server will engage with guests to collect feedback, promptly address requests, and ensure overall customer satisfaction under the guidance of management. This role demands an individual who thrives in a fast-paced environment, has excellent interpersonal skills, and is willing to contribute to the smooth operation of our restaurant. Commitment to company policies and maintaining a professional appearance are essential. Joining our team means being part of an energetic and supportive workplace dedicated to quality service and excellent guest experiences.
We are currently seeking a dedicated Food Server to join our team. This role is vital in bridging the communication between the kitchen and our guests, ensuring that patrons receive timely service and accurate information about menu offerings. The Food Server will embody a positive and accommodating attitude, effortlessly answering customer inquiries and handling special requests with professionalism and warmth. They will be knowledgeable about the day-to-day specials, menu preparation methods, and pricing, effectively conveying this information to guests to enhance their dining experience.
The position involves not only serving meals and beverages promptly but also managing side tasks such as restocking the service station, making coffee, and assisting other team members when needed. The Food Server will engage with guests to collect feedback, promptly address requests, and ensure overall customer satisfaction under the guidance of management. This role demands an individual who thrives in a fast-paced environment, has excellent interpersonal skills, and is willing to contribute to the smooth operation of our restaurant. Commitment to company policies and maintaining a professional appearance are essential. Joining our team means being part of an energetic and supportive workplace dedicated to quality service and excellent guest experiences.
Job Requirements
- High school diploma or equivalent
- Experience in customer service or food service preferred
- Ability to communicate clearly and effectively
- Friendly and positive attitude
- Ability to stand and move for extended periods
- Availability to work flexible hours including weekends and holidays
- Commitment to follow company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Prior experience in food service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong customer service orientation
- Basic knowledge of menu items and food preparation
- Ability to work collaboratively with team members
- Attention to detail and professionalism
Job Duties
- Radiate a positive and accommodating attitude while interacting with customers
- Become informed of kitchen/food shortages and relay the shortages to guests when necessary
- Become informed of daily/weekly specials and explain all menu items and methods of cooking/preparation to customers as requested
- Describe all menu items, methods of preparation, and prices as needed and/or requested by customers
- Ensure that any special requests that the kitchen is able to deliver for the guest are met
- Up-sell established menu items or specials to maximize food and beverage revenues
- Serve menu items to guests promptly and courteously and according to established service standards
- Perform pre- and post-shift side work including stock service station and make coffee
- Forward customer payments to cashier for transaction completion, receive change, and return change to guest
- Receive direct and indirect customer feedback regarding their dining experience and relay feedback to proper management
- Respond quickly to guest requests in a friendly manner and report serious requests to supervisor
- Follow up to ensure guest satisfaction
- Assist Greeter/Cashier with greeting and seating of guests
- Assist bus person with clearing table and filling glasses
- Provide a professional image at all times through appearance and dress
- Follow company policies and procedures
- Perform other duties as assigned by supervisor or management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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