
Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $32,000.00 - $42,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Credit union benefits
partner perks
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a leading hospitality company renowned for its commitment to providing exceptional dining experiences and unparalleled service. Founded on values that emphasize dedication, passion, and excellence, XRG has built a reputation for delivering not just meals but memorable eXperiences. With a rich portfolio of restaurant brands and venues, XRG fosters a work environment that celebrates creativity, teamwork, and growth. The company believes in nurturing its talent, offering career advancement opportunities, and creating a unique, empowering culture that supports both personal and professional success. Over the years, XRG has earned accolades such as being certified a Top Workplace for five consecutive years, highlighting its dedication to employee satisfaction and workplace excellence.
The Food Server role at XRG is central to maintaining the high standards the company sets for guest service. This position is responsible for welcoming guests, taking and accurately entering food and beverage orders into the POS system, and ensuring that all orders are delivered promptly and meet the quality expectations of guests. Food Servers at XRG go beyond the basic duties of serving; they actively work to create an atmosphere where guest satisfaction is paramount, attending to concerns with a positive attitude and escalating issues when necessary. The role demands excellent communication skills, knowledge of food and beverage menus including allergen and pricing information, and adherence to safety, sanitation, and liquor laws. Additionally, Food Servers play a direct role in the upkeep of the dining environment through tasks such as moving furniture, replenishing stock, and maintaining cleanliness.
This is a position that balances fast-paced service demands with opportunities for career growth within the hospitality sector. XRG offers competitive pay and flexible hours to ensure that team members can balance work with life demands. Food Servers enjoy a unique company culture defined by core values that strengthen the team dynamic and build a supportive community, affectionately known as the #XRGFam. Exclusive benefits such as employee dining discounts, an employee referral program, financial well-being resources including credit union access, partner perks on theme parks and travel, sick time in eligible states, and comprehensive health insurance for full-time employees further enhance the employment experience.
Joining XRG means becoming part of a team that values passion, skill, and dedication, ensuring that each team member is recognized and supported. Whether you are starting your hospitality career or looking to expand your experience in a vibrant, growth-oriented environment, the Food Server position offers a fulfilling pathway. XRG is committed to not only meeting the expectations of its guests but exceeding them by empowering its staff to provide exceptional service. This role requires a professional who is attentive, proactive, and passionate about creating memorable dining experiences while upholding the highest standards of hospitality.
The Food Server role at XRG is central to maintaining the high standards the company sets for guest service. This position is responsible for welcoming guests, taking and accurately entering food and beverage orders into the POS system, and ensuring that all orders are delivered promptly and meet the quality expectations of guests. Food Servers at XRG go beyond the basic duties of serving; they actively work to create an atmosphere where guest satisfaction is paramount, attending to concerns with a positive attitude and escalating issues when necessary. The role demands excellent communication skills, knowledge of food and beverage menus including allergen and pricing information, and adherence to safety, sanitation, and liquor laws. Additionally, Food Servers play a direct role in the upkeep of the dining environment through tasks such as moving furniture, replenishing stock, and maintaining cleanliness.
This is a position that balances fast-paced service demands with opportunities for career growth within the hospitality sector. XRG offers competitive pay and flexible hours to ensure that team members can balance work with life demands. Food Servers enjoy a unique company culture defined by core values that strengthen the team dynamic and build a supportive community, affectionately known as the #XRGFam. Exclusive benefits such as employee dining discounts, an employee referral program, financial well-being resources including credit union access, partner perks on theme parks and travel, sick time in eligible states, and comprehensive health insurance for full-time employees further enhance the employment experience.
Joining XRG means becoming part of a team that values passion, skill, and dedication, ensuring that each team member is recognized and supported. Whether you are starting your hospitality career or looking to expand your experience in a vibrant, growth-oriented environment, the Food Server position offers a fulfilling pathway. XRG is committed to not only meeting the expectations of its guests but exceeding them by empowering its staff to provide exceptional service. This role requires a professional who is attentive, proactive, and passionate about creating memorable dining experiences while upholding the highest standards of hospitality.
Job Requirements
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two (2) years related experience
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two (2) years related experience
- Experience with POS systems
- Familiarity with beer and spirits
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Take and enter orders into POS system promptly and accurately
- Ensure all the food and drinks are served immediately and according to specifications
- Ensure that all the necessary stock is being replenished during the shift
- Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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