Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

An enjoyable workplace culture that recognizes and appreciates our team members!
flexible scheduling options
Immediate access to various perks for all employees starting on the very first day!
Discounts on meals and savings on gift card purchases
Access to a preventative healthcare plan
Dental coverage options
critical illness insurance
Clear pathways for career growth and advancement within the company

Job Description

Smokey Bones Bar & Fire Grill is a renowned casual dining restaurant chain known for its mouth-watering, slow-smoked meats, fire-grilled selections, and a vibrant bar atmosphere. Established with a commitment to delivering great food, great drinks, and great times, Smokey Bones offers an exceptional dining experience that combines high-quality cuisine with a lively and welcoming environment. The restaurant prides itself on its unique menu offerings, which include a variety of slow-smoked meats and fire-grilled dishes crafted to satisfy a diverse range of tastes. Whether dining in, ordering takeout, catering an event, or enjoying delivery service, guests are guaranteed a memorable experience centered on flavorful food and outstanding hospitality. As a leader in the casual dining sector, Smokey Bones continuously focuses on improving guest experiences by maintaining excellent food standards, attentive service, and an inviting atmosphere where friends and families can gather and celebrate special moments.

The Food Server position at Smokey Bones plays a critical role in bringing the restaurant's mission to life by being the face of the establishment. Servers are responsible for delivering attentive, thoughtful service that ensures every guest feels welcome, valued, and engaged throughout their meal. This role involves not only taking and delivering orders accurately but also anticipating guest needs, providing proactive support, and creating a warm, friendly dining environment. A successful server at Smokey Bones must excel in interpersonal communication, demonstrate enthusiasm and professionalism, and work collaboratively within a team to uphold the restaurant's high standards. Alongside guest interaction, servers contribute to the overall restaurant operations by maintaining cleanliness, following food safety guidelines, and adhering strictly to health and safety measures. The position demands physical stamina, attention to detail, and the ability to perform various duties from rolling silverware to assisting with food running and managing complex guest concerns efficiently. With flexible scheduling, competitive wages, and rich opportunities for career growth, this role is ideal for individuals passionate about hospitality, guest satisfaction, and working in a dynamic, team-oriented setting. Joining Smokey Bones means becoming part of a vibrant culture that celebrates individuality and offers numerous benefits including scholarships, discounts, healthcare options, and support services to enhance the employee experience.

Job Requirements

  • High school diploma or equivalent preferred
  • Prior experience in food service or hospitality preferred
  • Ability to meet minimum age for alcohol service
  • Legal authorization to work in the U.S.
  • Physical ability to lift and carry up to 50 lbs
  • Willingness to work flexible hours including nights and weekends
  • Strong communication skills
  • Ability to stand and walk for extended periods
  • Commitment to health and safety standards

Job Qualifications

  • Proficiency in the English language (speaking, reading, and writing)
  • Must meet the legal minimum age requirement for serving alcoholic beverages in the operating state
  • Proof of authorization to legally work within the United States
  • Demonstrated talent for exceptional guest service and interpersonal relations
  • Thorough understanding of sanitation practices and food safety standards
  • Keen eye for precision and accuracy in all tasks
  • Dynamic and enthusiastic work ethic
  • A proven ability to collaborate effectively within a team setting
  • Outstanding verbal communication capabilities
  • Physical capacity to bend at the waist and lift up to 50 lbs to waist level
  • Capability to transport items weighing up to 50 lbs across distances up to 25 feet
  • Stamina to remain active and standing for shifts lasting between 8 to 12 hours
  • Ability to clearly hear, comprehend, and respond to both staff and patron requests in a high-noise environment

Job Duties

  • As a Server, you are the face of our restaurant, dedicated to delivering an exceptional dining experience through attentive service and accurate order delivery, ensuring every guest feels welcome and valued
  • Provide thoughtful service and proactive support to guests throughout their entire meal
  • Prepare clean cutlery (silverware) for dining service by rolling/wrapping
  • Systematically clear tables of used dishes, utensils, and glassware
  • Sanitize and prepare tables for the next patrons after they depart
  • Execute various cleaning duties, including sweeping service areas and emptying trash receptacles
  • Guide and assist customers comprehensively from arrival to departure
  • Professionally escalate complex guest concerns to management and contribute to positive resolution of issues
  • Maintain seamless and effective communication with colleagues to ensure all guest requirements are met promptly
  • Provide support to the team by assisting with food delivery to tables (food running)
  • Strictly adhere to all health and safety guidelines across both kitchen and dining spaces
  • Promptly follow all instructions and directives given by the Manager during the shift
  • Actively engage with guests and provide necessary assistance and hospitality
  • Represent our establishment, which offers a selection of slow-smoked and fire-grilled meats, available for dining-in, carry-out, online orders, catering, and delivery

Job Criteria

Experience

Entry Level (1-2 years)


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