Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
flexible schedule
Job Description
Red Mile is a premier entertainment venue renowned as the "Horse Racing Capital of the World." We are committed to delivering world-class entertainment experiences to both residents and visitors. Our establishment thrives on a culture of dedication, passion, and teamwork to create memorable moments for every guest who walks through our doors. As an organization that values excellence and community engagement, Red Mile offers dynamic career opportunities where team members are empowered to showcase their talents and contribute to a vibrant and lively environment. We pride ourselves on fostering a team-oriented atmosphere, where each member is motivated by a shared goal of creating outstanding experiences for both patrons and colleagues. Our venue is not only a hub for exciting horse racing events but also a destination that features exceptional dining and hospitality services, making it a holistic entertainment experience for all guests.
The Server position at Red Mile plays a crucial role in upholding our high standards of customer service and ensuring guests receive prompt, courteous, and professional dining assistance. The server is responsible for delivering excellent service efficiently, from taking orders to handling payments, all while maintaining a clean and inviting dining environment. This role is key to enhancing the guest experience by combining attentiveness, accuracy, and a friendly demeanor. Ideal candidates will have strong interpersonal and communication skills and the ability to work well as part of a team. Bilingual skills in Spanish are considered a plus, highlighting our commitment to serving a diverse guest base. This is a flexible role requiring availability on weekends, holidays, and variable shifts aligned with business needs. Physical ability to occasionally lift up to 40 pounds and stand or walk for extended periods is necessary. Those who thrive in a fast-paced, customer-focused setting and enjoy contributing to a team will find this position rewarding and engaging. We offer a supportive work environment where employees are encouraged to grow and excel in their careers with us.
The Server position at Red Mile plays a crucial role in upholding our high standards of customer service and ensuring guests receive prompt, courteous, and professional dining assistance. The server is responsible for delivering excellent service efficiently, from taking orders to handling payments, all while maintaining a clean and inviting dining environment. This role is key to enhancing the guest experience by combining attentiveness, accuracy, and a friendly demeanor. Ideal candidates will have strong interpersonal and communication skills and the ability to work well as part of a team. Bilingual skills in Spanish are considered a plus, highlighting our commitment to serving a diverse guest base. This is a flexible role requiring availability on weekends, holidays, and variable shifts aligned with business needs. Physical ability to occasionally lift up to 40 pounds and stand or walk for extended periods is necessary. Those who thrive in a fast-paced, customer-focused setting and enjoy contributing to a team will find this position rewarding and engaging. We offer a supportive work environment where employees are encouraged to grow and excel in their careers with us.
Job Requirements
- High school diploma or GED preferred
- Strong interpersonal and communication skills required
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Candidate will have strong interpersonal skills and enjoy creating a team environment
- Must be able to communicate in English
- Bilingual in Spanish a plus
- Must have excellent verbal communication skills
- Able and willing to work cooperatively with other team members
- Must be able to work weekends and holidays, as well as flexible shifts and hours due to business needs
- Must demonstrate excellent customer service skills
- The employee must occasionally lift and/or move up to 40 lbs
- Regularly required to use hands and fingers to handle or feel objects, reach with hands and arms, and talk or hear
- Frequently required to stand and walk
Job Qualifications
- High school diploma or GED preferred
- Strong interpersonal and communication skills
- Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals
- Excellent verbal communication skills
- Bilingual in Spanish a plus
- Ability to work cooperatively with other team members
- Demonstrated excellent customer service skills
Job Duties
- Delivers prompt, efficient, and courteous service to customers in accordance with Red Mile standards
- Performs necessary tasks to service customers, including taking and filling all food and drink orders and assisting in maintaining guests dining area in a clean and neat manner
- Receives payment from food and beverage customers in a prompt and courteous manner
- Utilizes POS system, quotes accurate pricing and gives correct change, accounts for all cash, charge, and complimentary sales according to established procedures
- Assists other restaurant personnel with maintenance tasks such as side work, opening and closing duties as necessary
- Adheres to established cash control policies and procedures
Job Criteria
Experience
No experience required
Job Location
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