Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
financial well-being programs
Health Insurance
Sick Time
partner perks

Job Description

Xperience Restaurant Group (XRG) stands as a premier hospitality company rooted in the passion and dedication of its team members. With a commitment to excellence and a track record of delivering extraordinary dining experiences, XRG has established itself as a leader in the restaurant industry. As a company, XRG is known for its vibrant culture, rich values, and a strong focus on career growth and employee well-being. Recognized as a Certified Top Workplace for five consecutive years, XRG fosters a work environment where every individual is valued and encouraged to thrive. Employee benefits include competitive pay, flexible schedules, comprehensive health insurance for full-time employees, and unique partner perks, making it an appealing destination for hospitality professionals.

The Food Server position at XRG is integral to the company’s mission of providing exceptional guest experiences. This role involves warmly welcoming guests, accurately taking and entering food and beverage orders using a POS system, and ensuring timely delivery of these orders to guests. Food Servers at XRG are entrusted with not only delivering high-quality service but also with handling guest concerns professionally and maintaining the company’s safety and sanitation standards. This position demands a professional, detail-oriented, and energetic individual who can work efficiently in a fast-paced, full-service restaurant environment.

XRG emphasizes growth from within, providing its employees with career advancement opportunities and promoting a unique culture branded around its core values. Food Servers are paid a competitive rate of $16 per hour plus tips and are eligible for dining discounts for themselves and guests, a referral program, sick time in eligible states, financial well-being programs, and various other perks. This role is suited for those aged 21 and over with at least two years of relevant experience, strong communication skills, and the ability to work varied shifts including nights, weekends, and holidays.

Overall, joining the XRG team as a Food Server offers a dynamic and rewarding career path in hospitality, where passion meets limitless opportunity, and every shift is a chance to contribute to something extraordinary. Those who thrive here are individuals looking to grow professionally, deliver memorable guest experiences, and be part of a supportive and energetic team environment.

Job Requirements

  • High school diploma preferred
  • Two years of related experience
  • Eligibility to work in the United States
  • Valid driver's license
  • Age 21 or older
  • Ability to possess necessary work cards
  • Experience with POS systems
  • Knowledge of beer and spirits
  • Ability to lift up to 50 lbs
  • Ability to communicate effectively in English
  • Commitment to health and safety standards
  • Ability to work varied shifts including nights weekends and holidays
  • Ability to handle fast-paced full service restaurant environment

Job Qualifications

  • High school diploma preferred
  • Proof of eligibility to work in the United States
  • Valid driver's license
  • 21 plus years of age
  • Possession of or the ability to possess all state required work cards
  • Minimum of two years related experience
  • Experience with POS systems
  • Familiarity with beer and spirits
  • Proper lifting techniques
  • Guest relations
  • Sanitation and safety
  • Safe alcohol service
  • Full service restaurant operations
  • Ability to communicate effectively and assertively in the English language both verbally and in writing with staff clients and the public

Job Duties

  • Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
  • Recognize and cultivate regular guests and repeat business
  • Take and enter orders into POS system promptly and accurately
  • Ensure all the food and drinks are served immediately and according to specifications
  • Ensure that all the necessary stock is being replenished during the shift
  • Respond to guest concerns or complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
  • Comply with all safety and health department procedures and all state and federal liquor laws

Job Criteria

Experience

Mid Level (3-7 years)


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