Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Additional Job Information/Anticipated
Pay Range
hospital indemnity
critical illness insurance
accident insurance
Job Description
Sonesta is a renowned global hospitality company known for its commitment to delivering exceptional guest experiences across its portfolio of hotels and resorts. With a strong reputation for outstanding service, Sonesta focuses on creating memorable stays for guests through a combination of comfortable accommodations, elegant dining options, and immersive amenities. The company’s values emphasize integrity, teamwork, and a guest-first philosophy, which has made Sonesta a preferred employer in the hospitality industry. Employees at Sonesta benefit from a dynamic, inclusive work environment where growth and development are encouraged and recognized.
The Restaurant Server role at Sonesta is a vital ... Show More
The Restaurant Server role at Sonesta is a vital ... Show More
Job Requirements
- Two years of experience as a server in full service restaurant preferred - preferably in a fine dining establishment
- High school diploma or General Education Degree (GED) preferred
- Must be able work in a fast-paced environment
- Must tolerate extreme temperatures such as kitchens and freezers
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Frequent bending, kneeling and reaching
- Ability to stand during entire shift
- Must be flexible to work variable days of the week to include weekends and holidays
- Must be flexible to work variable shifts (days, nights, overnights)
- Ten to twelve hour shifts sometimes required
Job Qualifications
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Expected Hours of Work
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- Excellent organizational skills and attention to detail
- Able to work quickly without compromising quality
- Ability to work with minimal supervision and maintain a high level of performance
- Must be able to stand and exert fast-paced mobility for entire shift
- Ability to work cohesively with co-workers as part of a team
- Food handlers and TIPS certificates required
- Previous front facing guest service experience required
- Must read, write and speak the English language fluently
Job Duties
- The Restaurant Server (RS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the food service venues of the hotel
- The Server sets-up, services, and breaks-down the food and beverage areas where they are assigned ensuring a high level of quality, consistency and service
- Must be able work in a fast-paced environment
- Majority of work takes place indoors
- Must be able to tolerate extreme temperatures - i.e. kitchens, freezers
- Frequent bending, kneeling and reaching
- Ability to stand during entire shift
- Must be flexible to work variable days of the week to include weekends and holidays
- Must be flexible to work variable shifts (days, nights, overnights)
- Ten to twelve hour shifts sometimes required
- Greet and acknowledge all arriving guests in a prompt and professional manner
- Engage and interact with guest as appropriate
- Respond to all guests’ questions and requests
- Demonstrate complete knowledge of the food and beverage menu
- Serve food and beverage orders after checking for correct temperature, appearance and portions
- Refill when necessary
- Operate POS system and ensure food orders are verified and transmitted in a prompt manner
- Adhere to all cash handling and credit card policies and procedures
- Periodically check-in with tables to ensure guests’ expectations are being met and exceeded
- Maintain proper condition and cleanliness of dining areas, stations and servicing equipment
- Complete all closing duties and reports as assigned
- Adhere to established safety and sanitation guidelines
- Adhere to uniform and grooming standards
- Perform other duties or projects as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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