Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta is a globally recognized hospitality company known for its impressive portfolio of hotels and resorts. With a passion for delivering exceptional guest experiences, Sonesta operates in various markets around the world, providing high-quality accommodations and world-class service. The company prides itself on fostering a welcoming environment for both guests and employees, emphasizing a culture of respect, inclusivity, and professional growth. Sonesta's commitment to excellence positions it as a preferred choice for travelers as well as a desirable employer within the hospitality industry.
The Restaurant Server role at Sonesta is integral to delivering the mission and overall success ... Show More
The Restaurant Server role at Sonesta is integral to delivering the mission and overall success ... Show More
Job Requirements
- Must be able to work in a fast-paced environment
- Majority of work takes place indoors
- Must be able to tolerate extreme temperatures such as kitchens and freezers
- Must be able to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Frequent bending, kneeling and reaching
- Ability to stand during entire shift
- Must be flexible to work variable days of the week including weekends and holidays
- Must be flexible to work variable shifts (days, nights, overnights)
- Ten to twelve hour shifts sometimes required
Job Qualifications
- Two years of experience as a server in full service restaurant preferred
- High school diploma or General Education Degree (GED) preferred
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- Excellent organizational skills and attention to detail
- Able to work quickly without compromising quality
- Ability to work with minimal supervision and maintain a high level of performance
- Ability to work cohesively with co-workers as part of a team
- Food handlers and TIPS certificates required
- Previous front facing guest service experience required
- Must read, write and speak the English language fluently
- Experience with computerized cash registers preferred
Job Duties
- Greet and acknowledge all arriving guests in a prompt and professional manner
- Engage and interact with guests as appropriate
- Respond to all guests' questions and requests
- Demonstrate complete knowledge of the food and beverage menu
- Serve food and beverage orders after checking for correct temperature, appearance and portions
- Refill when necessary
- Operate POS system and ensure food orders are verified and transmitted promptly
- Adhere to all cash handling and credit card policies and procedures
- Periodically check-in with tables to ensure guests' expectations are being met and exceeded
- Maintain proper condition and cleanliness of dining areas, stations and servicing equipment
- Complete all closing duties and reports as assigned
- Adhere to established safety and sanitation guidelines
- Adhere to uniform and grooming standards
- Perform other duties or projects as requested by management
Job Location
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