Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Unlimited career development opportunities
Supportive and inspiring team environment
Corporate social responsibility activities
Local community philanthropy involvement
Recognition of team and individual successes
Work in a luxury French hospitality environment
Opportunities for national and international growth
Job Description
Accor is a leading global hospitality group known for its diverse portfolio of hotels and resorts worldwide, offering unique and personalized experiences to its guests. With a commitment to welcoming individuals as they are, Accor provides its employees with opportunities to find roles that align with their personalities and passions. The company fosters continuous growth and learning, ensuring that work brings purpose and satisfaction to people's lives. This approach encourages employees to explore a wide range of career possibilities within Accor's dynamic and expansive network, making it an exciting and supportive place to build a career. Accor promotes a culture where innovation, caring for the world, and challenging the status quo are valued, embodying the motto #BELIMITLESS.
The Sofitel Philadelphia, an elegant AAA four-diamond hotel located in the prestigious Rittenhouse Square, exemplifies Accor's dedication to luxury and excellence. Boasting 306 beautifully appointed guestrooms featuring Lanvin amenities and dream bedding, the Sofitel offers guests an atmosphere of refined comfort and French-inspired luxury. The hotel is celebrated for its signature culinary experiences, including a classic French-inspired menu created using fresh ingredients from the rooftop garden. Guests can enjoy expertly crafted hand-made cocktails at Liberté Lounge, the city's notable spot for socializing among Philadelphia's finest clientele. The hotel’s team of highly trained Ambassadors is committed to providing exceptional service, ensuring every guest's visit is memorable and magnifique.
The Food Runner/Service Assistant role at Sofitel Philadelphia is a full-time position designed for individuals passionate about hospitality and delivering seamless dining experiences. This role is critical as it shapes guests’ first and lasting impressions through attentive service and care. The Food Runner/Service Assistant supports the Food & Beverage team by ensuring timely and efficient delivery of food orders, maintaining high standards of food presentation, and addressing guest needs proactively. This position requires collaboration with bartenders, servers, hosts, and managers to create a harmonious and effective team environment. The role also involves independent problem-solving skills to address any guest issues promptly and professionally.
This position offers unlimited career development opportunities both nationally and internationally, empowering team members to reach their highest potential as part of a high-performing and supportive team. The role encourages a proactive and guest-focused mindset, with an emphasis on empathy, communication, and empowerment. Employees are given the chance to make meaningful contributions, including participating in Corporate Social Responsibility activities and local community philanthropy. Working at Sofitel Philadelphia means joining a team that celebrates success, fosters professional and personal growth, and embraces the art of French hospitality and joie de vivre in every aspect of service and team culture.
The Sofitel Philadelphia, an elegant AAA four-diamond hotel located in the prestigious Rittenhouse Square, exemplifies Accor's dedication to luxury and excellence. Boasting 306 beautifully appointed guestrooms featuring Lanvin amenities and dream bedding, the Sofitel offers guests an atmosphere of refined comfort and French-inspired luxury. The hotel is celebrated for its signature culinary experiences, including a classic French-inspired menu created using fresh ingredients from the rooftop garden. Guests can enjoy expertly crafted hand-made cocktails at Liberté Lounge, the city's notable spot for socializing among Philadelphia's finest clientele. The hotel’s team of highly trained Ambassadors is committed to providing exceptional service, ensuring every guest's visit is memorable and magnifique.
The Food Runner/Service Assistant role at Sofitel Philadelphia is a full-time position designed for individuals passionate about hospitality and delivering seamless dining experiences. This role is critical as it shapes guests’ first and lasting impressions through attentive service and care. The Food Runner/Service Assistant supports the Food & Beverage team by ensuring timely and efficient delivery of food orders, maintaining high standards of food presentation, and addressing guest needs proactively. This position requires collaboration with bartenders, servers, hosts, and managers to create a harmonious and effective team environment. The role also involves independent problem-solving skills to address any guest issues promptly and professionally.
This position offers unlimited career development opportunities both nationally and internationally, empowering team members to reach their highest potential as part of a high-performing and supportive team. The role encourages a proactive and guest-focused mindset, with an emphasis on empathy, communication, and empowerment. Employees are given the chance to make meaningful contributions, including participating in Corporate Social Responsibility activities and local community philanthropy. Working at Sofitel Philadelphia means joining a team that celebrates success, fosters professional and personal growth, and embraces the art of French hospitality and joie de vivre in every aspect of service and team culture.
Job Requirements
- High school diploma or equivalent
- previous experience in food & beverage or hospitality preferred
- ability to work full-time and flexible hours including evenings and weekends
- strong communication and interpersonal skills
- ability to stand and walk for extended periods
- commitment to providing excellent guest service
- capacity to handle fast-paced environment
- willingness to work collaboratively in a team setting
Job Qualifications
- A positive, can-do attitude and ability to multi-task in a fast paced environment
- skilled in communicating with guests and colleagues with polished appearance and poised demeanor
- ability to engage with guests and show empathy
- genuine care for guests and team members
- desire to learn and grow in a professional, fun, and chic environment
Job Duties
- Engage with guests to create a memorable in room/dining experience
- work with the food & beverage team to ensure quality, presentation, timeliness, and efficiency of service
- resolve guest issues autonomously when required
- collaborate with bartenders, servers, hosts, and managers to support team members
- anticipate guests' needs and take initiative to ensure their satisfaction
- lead operations when empowered and address guest feedback
- support efficient service throughout dining experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
